RingCentral Phone

It would be great for our customers to know who their call is being forwarded to when an admin adjust a user's call handling setting to be forwarded to a co-worker. Adding a customizable announcement feature for fowarded calls would be benificial.

This would be useful for active alerts - tornadoes, shooters, other emergencies. It would benefit everybody in the work areas that may not have access to media, but do have access to overhead paging / phone systems. HR or someone dials an extensio...

Gabe Gavito wants to have option to retrieve call logs that is more than 12 months on the online account.

We have out main call queue going between only two people. Not having any options between 1 minute of wait time and 30 seconds has caused us and our customers some issues. When the phone rings for 1 minute our customers believe that there is an is...

I bought a phone system with local voicemail capabilities. I want all voicemails to go through the phones in the office, rather than through spectrum. Is there any way to set this up and disable voicemail but allow it to go through the system in m...

There should be an option for all users to be under the main number and only have extensions as opposed to having individual numbers. There should also be a feature that allows all users to send texts from the main number as to not confuse clients

Currently users that have Mitel phones are UNABLE to transfer from a Call Q and have the original caller ID sent. This DOES work if they transfer from the call Q and manually enter the 4 digit extension. Mitel users are used to having this feature...

Krisp is an AI-based audio processing software that offers real-time noise and voice suppression technology which will be really helpful to integrate with RingCentral.

In the older days, phone systems would have a hot button programmed on the desk phone that you could touch that would either put your phone system into "closed" mode or "wake up" "open" mode. This manual bypass would allow you to activate normal o...

I know this can be achieved using custom rules but most users aren't comfortable using them, a simple block list would be wonderful