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RingCentral Phone

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Email copy of call recording

With the on-demand call feature, we would like the RC user who recorded the call to automatically receive a copy of it by email.
Emily Westmoreland 5 months ago in RingCentral Phone 0 Under review

Busy Number Auto-Redial

Busy Redial Feature With Verizon, if you dial a number and it is busy, you can dial *66 and hang up. Verizon will call you first when the number is free and when you pick up, redial the number that was busy so that you don't have to keep calling m...
David McLean 5 months ago in RingCentral Phone 0 Under review

Users need to be able to access more than 2 lines on phone

If we have an attorney that has a line on hold, one active and a new call comes in, the user is not aware of the 3rd or 4th call and the system directs the call to VM or settings for call handling. Our attorney's want the option to answer these ca...
Patrick Warren 5 months ago in RingCentral Phone 1 Under review

Add AI criteria

Add AI analysis to recorded calls as well as recorded videos.
Stephen Shaffer 5 months ago in RingCentral Phone 0 Under review

Automatic Fax forwarding to a number

Need to have this feature as we get faxes that needs to go into our System. If its forwarded automatically it will help.. thanks.
Guest almost 2 years ago in RingCentral Phone 2 Under review

have the fax subject line appear in the FAILED fax transmission receipt

Is there a way that we can have the fax subject line appear in the FAILED fax transmission receipt ? Reason being, when we receive the failed to transmit receipts, it only indicates the time sent, which is not the exact same time of the email show...
Roz 1 11 months ago in RingCentral Phone 1 Under review

System needed that is supported by ChromeOS

I cannot download the Ringcentral App on my Chomebook computer since it does not have Windows. Ringcentral app does not support the ChromeOS operating system.
Service Team1 6 months ago in RingCentral Phone 0 Under review

Add Global Speed dials

There is no place in Ring Central to add a global speed dial list in the Admin Portal? I know you can program a speed dial on a key on the phone keyset itself however, if the phone ever re-provisions those keys will be wiped out. Ring Central desp...
Nactel Admin 6 months ago in RingCentral Phone 0 Under review

Have out of office voicemail option without re-recording main greeting

It would be nice to be able to have multiple recorded greetings to choose from without having to re-record the main greeting when out of the office for a day or two and then having to re-record upon our return. Time saving and frustration preventi...
Cortney Hochderffer 6 months ago in RingCentral Phone 0 Under review

Display phone numbers with dashes (i.e., 123-456-7890)

When an incoming call appears on the screen of my Yealink phone, the caller's # is just one long string (i.e., 1234567890 vs 123-456-7890), which makes it particularly cumbersome (to me anyway) to try and copy it down.
Brad Robbert 6 months ago in RingCentral Phone 0 Under review