Skip to Main Content

RingCentral Phone

Showing 880

Force Audio Announcement to Join Conference

Currently, the "announcement before joining" feature of Ring Central Conference is broken in the sense that there does not have to be any actual audio recorded for it to still then connect the participant to the Conference. This is a HIPAA concern...
John Warren about 2 years ago in RingCentral Phone 0 Under review

Transcribe Calls - On Demand

Transcribing voicemails into texts is awesome. It would be easy to also be able to transcribe calls - possibly having the option to at least do so on demand, if not just automatically for every recorded call. It would be very easy to pin down a ce...
Forté Music School about 2 years ago in RingCentral Phone 0 Under review

Blind Copy Group Contacts - SMS

We need the ability to send SMS to contacts in a group without each recipient seeing the others' responses.
Brooke Palmer about 2 years ago in RingCentral Phone 0 Under review

Bulk download feature for history and invoices

Add a bulk download feature for items like invoices, history etc... Not a difficult fix programming wise.
Murray Galbraith about 2 years ago in RingCentral Phone 0 Under review

Allow call queue group members to be able to see popup on screen when second call comes in

Our receptionist is missing calls/incoming notifications when she is on the phone. Instead of getting all calls, some calls will bypass her and route to Sales. Call to our main number is routing to our reception group, which currently has only one...
Albert Chen about 2 years ago in RingCentral Phone 1 Under review

Listen to voicemail last in, first out

when listening to Voice mail by phone there should be a setting that we should be able to listen to newest message first Vs. oldest first
David Daskal about 2 years ago in RingCentral Phone 0 Under review

Encryption for Text Messages

When staff members send an e-mail with numbers, the e-mail is encrypted, blocked, or automatically masks the numbers. Can this be done in the RingOffice Text Messaging feature?
Tommy Lentz about 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

[External Forwarding] - Choose the caller ID

Currently ringcentral uses "Superadmin" as a proxy-number to call any external forwarding numbers. I'd like this to be changed if possible as an option to select which "available number slot" would "you" like to be used to be displayed as an exter...
Slobodan Cvjeticanin about 2 years ago in RingCentral Phone 0 Under review

Allow users to make a call from a presence line

We have several locations where there are multiple people sharing a classroom. We have a user assigned to the handset and have several presence users on the handset. They are able pickup a call to their extension but unable to use their extension ...
Carlos Couto about 2 years ago in RingCentral Phone 0 Under review

Add a way to add an "office" phone ext located near a wireless connected PC

this would be useful when the modem is located on the far side of the house
101 Bob about 2 years ago in RingCentral Phone 0 Under review