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Paging for limited extensions

All phones should be able to send a page in case of emergencies not just full licensed users. This is currently limited to only licensed users. Add limited extensions to the list for paging out of box.
Guest about 2 years ago in RingCentral Phone 1 Under review

Time in Status Tracker

I would like to have the ability to see how long someone has been in by clicking on their profile. It would also be great if this was a report in Administrative Settings.I.e., someone goes to a 1-hour lunch and I need to call them. I can see they'...
Austin Hamann 9 months ago in RingCentral Phone 0 Under review

New Text Message Email give webpage link, not just app

When a text message is received, the notification email refers to the RingCentral app for replies: "To reply using the RingCentral app, click here ." If an additional reference and link to using the RingCentral webpage for replies in lieu of the a...
Jason Phillips 9 months ago in RingCentral Phone 0 Under review

print fax directly from other programs

I am a graphic artist and it would be nice to send proof to someone directly from programs I am using
Guest about 2 years ago in RingCentral Phone 0 Under review

Click on user and view team members status from "My Team"

useful so I don't have to search the user to see why they are not available/everyone can use this
PATTY CASBURN BC over 1 year ago in RingCentral Phone 3 Under review

Alphabetize Presence

Need a simple fast way to alphabetize Presense. With 40 or so employees coming and leaving at any given time it would b nice to be able to easily alphabetize the list. Not a big deal with 4 o 5 but when there are nearly 40 it doesn't make sense to...
Tracy Hoff 9 months ago in RingCentral Phone 0 Under review

Set a Default Caller ID Based on Contact

We have two company lines based on geographic region and are looking to add more territories in the future. When someone calls or texts one number, it creates confusion if we forget to change the caller ID and they get a call or text back from our...
Dave Doll over 1 year ago in RingCentral Phone 0 Under review

Sync Contacts between extensions & Task Extension Assignment

Have an optional "button" either in the Soft Phone or online to give me the option to "sync contacts" between all or various extensions to allow all office service staff to contact whatever whoever is in need of service at whatever time they have ...
Guest about 2 years ago in RingCentral Phone 0 Under review

Allow Users to log into more than one hot desk phone at a time

We would like to allow our instructors to login to more than one hot desk phone at a time. Being a career tech school, our instructors that have both a class room and a lab. They would like to be able to log into both at the same time, so if someo...
John Wahle, Jr. over 1 year ago in RingCentral Phone 0 Under review

Ability to dial "0" (or whatever) to return to Autoattendant when reached voicemail.

When a user is routed to someone's voicemail would like the ability for user to press a number (for example, "0") to escape voicemail and return to call queue. This would allow someone to speak to another person instead of being forced to hang up ...
Guest over 2 years ago in RingCentral Phone 0 Under review