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RingCentral Phone

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Setting to auto generate unique Audio Conference Calling participant code

I have a law practice that deals with super sensitive client conversations and HIPAA communications. The audio conference call feature has a fixed number with a fixed participant code to access. I know this can be reset through the portal, but I w...
Guest about 1 year ago in RingCentral Phone 0 Under review

Set different caller ID for outbound calls using the line keys of the expansion module

The customer wanted to have the ability to set up different outbound caller ID numbers on the line keys of their expansion module for their users to be able to call out using their company numbers without having to change it on the service web.
Radney Porcioncula about 1 year ago in RingCentral Phone 0 Under review

Add ability to change Availability Status for individual and Queue from Desk Phone

When using actual desk phones with Ring Central, there needs to be a way to change your availability status for both as an individual and as a member of a call queue. Whether this is done via a softkey or a key combination such as *(number combina...
Guest about 1 year ago in RingCentral Phone 0 Under review

Allow extension to be dialed automatically

Like on our cellular could be cool the be able to include the extention with a "break". On iphone i thing it's the ",". So we can work with "callto:" link and add the extention in our contact.
Stéphane Beauchamp about 1 year ago in RingCentral Phone 4 Under review

Call Pickup for Forwarded Calls

Need the ability to pick up calls that are forwarded to other extensions. This would work in the same way that the direct call pick up funcion works, so you can hear another person's call ringing and dial extension to pick up. Use case is for a Pa...
Emma Murray about 1 year ago in RingCentral Phone 0 Under review

Clear the 911 data when resetting user extensions

The name of the previous user appears in the 911 dialog during reset and assign.
Mike Masi about 1 year ago in RingCentral Phone 0 Under review

Caller ID should include our business name

Initially, our service was setup to go to a call queue then it got transferred to us. We had to change that because calls weren't getting routed to our answering service when we weren't able to answer. During this time our caller ID had our busine...
Guest about 1 year ago in RingCentral Phone 1 Under review

Enhance Accessibility features on desk top phone

Your site boasts accessibility on the app, but what about desk phone? There needs to be enhanced mobility features for the desk top phones from potential screen reader when you press a button (ie press Transfer- it says "transfer") to eliminating ...
Guest about 1 year ago in RingCentral Phone 0 Under review

Block callers via number option when listening to voicemail

RingCentral phone number gets a high volume of spam messages. I would like to block the calls after I listen to the content of their messages by pressing a number option.
Guest about 1 year ago in RingCentral Phone 0 Under review

Allow to continue typing while receiving an inbound call

This will allow the user to not have to touch the curser to start typing, which would create for a smoother experience for the user. At times multiple calls can come in at once and if you're in the middle of work, it completely stops you and distr...
Guest about 1 year ago in RingCentral Phone 1 Under review