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RingCentral Phone

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Manual Override by Human for port out required.. Complaint filed with FCC today

Been trying for 6 weeks to port number out. I enter info from portal/my bill/account. My zip codes have not changed, but transfer fails with "invalid zip code". Repeated same steps 20X. Many hours wasted talking to RingCentral and Fi. It's a way t...
SysAscend .com 5 months ago in RingCentral Phone 0 Under review

Allow Ring My Phone to be turned on/off by user with presence monitoring

Currently, if a user monitors multiple user's presence, there is only an option to turn on/off "ring my phone" for all users. It would be helpful to allow that setting to be turned on/off by monitored user. This would allow a user to see the statu...
Jason Kirkpatrick almost 3 years ago in RingCentral Phone 1 Future consideration

We wish our devices to "ding" when a call is placed on park until someone takes the call.

Our users will be alerted to the park every 30 seconds until it is answered. This will help on our floor to make sure that a parked call does not go unanswered.
Peter Mohr about 3 years ago in RingCentral Phone 0 Under review

Incoming Caller ID for Each Company

I have 3 phone numbers under my one account; each phone number is for a different company. There is 1 main line for one company, and then 2 virtual lines for the other 2 companies. I would like for when the calls come in on my ring central app to ...
Eva Boccio over 2 years ago in RingCentral Phone 1 Under review

Merging app with web site

Cleaning out and organizing my faxes is quite difficult. I need the information on both the app and the website to see which ones to delete or which ones I need to handle. The app has the view eye that allows you to see the fax sent but the websit...
John Bright 5 months ago in RingCentral Phone 0 Under review

adding auto sms bot to main company number

hi it would be a great idea to add auto sms response bot to main company number as it is only limited to direct lines.
IVDRIPS IVDRIPS 11 months ago in RingCentral Phone 0 Under review

Sync Reject between desktop Phones and app(s)

Currently if "Reject" an incoming call on my desk phone it still continues to ring on my desktop and mobile app. "Reject" should be synced so the call stops ringing at all locations and goes to voicemail
Salvador Sandoval 11 months ago in RingCentral Phone 0 Under review

Listen to the entire Message/Prompt before selection

Is there a way to make callers, listen to the entire message/prompts before they can make a selection? Currently, they can interrupt the prompts by pressing a number. We do NOT want them to be able to interrupt the prompts. This will make them lis...
Ruby Rodriguez over 1 year ago in RingCentral Phone 0 Under review

A text to speech option on call queue like the IVR menu prompt

A text to speech option on call queue like the IVR menu prompt
Ryan Resultay over 2 years ago in RingCentral Phone 0 Under review

Local dial-in number needed for Vancouver BC

When starting a conference call, there is no dial-in number for Vancouver, BC on the drop-down list of the available numbers. The only numbers provided are for ON, AB, NS, NL, QC.
Egle Bajarunas 5 months ago in RingCentral Phone 0 Under review