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RingCentral Phone

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Automatic Fax forwarding to a number

Need to have this feature as we get faxes that needs to go into our System. If its forwarded automatically it will help.. thanks.
Guest almost 2 years ago in RingCentral Phone 2 Under review

Multiple Ringtones for internal/external calls

With our previous provider we were able to set up 2 different ringtones. One would signify internal calls (from one extension to another). The other ringtone would be set for all external calls coming into the business. This would be for the deskt...
Sandra Helton 6 months ago in RingCentral Phone 0 Under review

Add The Ability To Send An Email For Answered Calls

We would like to add the ability to have an email sent for answered calls. Currenlty it is only available for missed calls, voice mail
Jeannette McWay 6 months ago in RingCentral Phone 0 Under review

Email copy of call recording

With the on-demand call feature, we would like the RC user who recorded the call to automatically receive a copy of it by email.
Emily Westmoreland 6 months ago in RingCentral Phone 0 Under review

Busy Number Auto-Redial

Busy Redial Feature With Verizon, if you dial a number and it is busy, you can dial *66 and hang up. Verizon will call you first when the number is free and when you pick up, redial the number that was busy so that you don't have to keep calling m...
David McLean 6 months ago in RingCentral Phone 0 Under review

have the fax subject line appear in the FAILED fax transmission receipt

Is there a way that we can have the fax subject line appear in the FAILED fax transmission receipt ? Reason being, when we receive the failed to transmit receipts, it only indicates the time sent, which is not the exact same time of the email show...
Roz 1 11 months ago in RingCentral Phone 1 Under review

Users need to be able to access more than 2 lines on phone

If we have an attorney that has a line on hold, one active and a new call comes in, the user is not aware of the 3rd or 4th call and the system directs the call to VM or settings for call handling. Our attorney's want the option to answer these ca...
Patrick Warren 6 months ago in RingCentral Phone 1 Under review

Enabling one press Intercom from Polycom Deskphone

Our current set up on the desk phone allows us to call those employees set up our presence feature. There should be an option to change the settings so that instead of calling the user via one button press it instead intercoms that person.
Brock Kimball over 2 years ago in Hardware / RingCentral Phone 4 Under review

Add AI criteria

Add AI analysis to recorded calls as well as recorded videos.
Stephen Shaffer 6 months ago in RingCentral Phone 0 Under review

Wake Up Call Digital Receptionist

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.
Guest almost 2 years ago in RingCentral Phone 0 Under review