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RingCentral Phone

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Ability to Park or Hold a conference Call, and leave all other parties connected, and not be on hold.

Party initiating the conference call,may at time need to answer another call, or whatever would cause them to need to leave the call momentarily and be able to return to it. Likewise, If other parties hangup, the conference call would be dropped f...
Aaron Mills over 1 year ago in RingCentral Phone 0 Under review

Showing that a call was answered on the other deskphone

Customer wants to have options to see on the desk phone if someone was able to answer the phone call. Cx wants to see if the call was answered on the other line.
Guest almost 3 years ago in RingCentral Phone 0 Under review

Support e911 profiles for mobile/remote users to quickly change

As many users are now mobile and remote. Their e911 address needs to be updated. This becomes burdensome as users go between home and office or other, users need to manually enter their full address location every time. It would be far more effici...
Guest over 3 years ago in RingCentral Phone 1 Under review

Anonymous hotline and mailbox for callers

Please make it possible to set up (1) an anonymous hotline and (2) and an anonymous voicemail box. It would be useful to have a phone number and a voicemail box that callers could use to submit anonymous complaints without revealing their phone nu...
Brad Steele 5 months ago in RingCentral Phone 0 New

Add low Toned or Custom Ring Tones

Please add more low toned ring tones, or allow us to add custom ring tones, I have a few users that have a hard time hearing the higher pitched ring tones.
Dakota Trull over 1 year ago in RingCentral Phone 2 Under review

integrate with Clixlo

I want to integrate RingCentral with Clixlo. This could add all fo my contacts easily from my CRM - Clixlo to RingCentral and allow Clixlo to use my number for automated texting in Clixlo workflows. Currently, I have to use Twilio to text through ...
John Tatone 5 months ago in RingCentral Phone 0 New

Incoming Caller ID To Show The Extension Called Instead Of The Customer's Number

We have multiple store locations and sometimes our reps have to have our different extensions forwarded to their cell phones to handle calls for multiple stores. They get confused of which location was called because all of the incoming calls only...
Freedom Fun 10 months ago in RingCentral Phone 0 Under review

Don't record "dead air" voicemail messages

Often, calls which don't leave a voicemail message result in 1-3 minutes of an empty, "dead air" message. This uses up incoming toll-free minutes for no benefit. RC should detect there is no message being left and drop the call after 15-20 seconds.
Ronald Ballard over 2 years ago in RingCentral Phone 1 Under review

Tag for status change

Be able to right click on a user in contact list who is busy (red) to request to be notified when they go green (available)...tag for status change alerts
Bill Myers over 1 year ago in RingCentral Phone 0 Under review

Callers in a Queue Take Turns Answering Calls

Instead of the phone ringing to everyone who is listed in a queue and some people always letting others answer the phones, this new idea would cause incoming calls to rotate through callers with only one phone ringing at a time until everyone has ...
Nathaniel Morris 10 months ago in RingCentral Phone 1 Under review