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RingCentral Phone

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Enhance Accessibility features on desk top phone

Your site boasts accessibility on the app, but what about desk phone? There needs to be enhanced mobility features for the desk top phones from potential screen reader when you press a button (ie press Transfer- it says "transfer") to eliminating ...
Guest about 1 year ago in RingCentral Phone 0 Under review

Block callers via number option when listening to voicemail

RingCentral phone number gets a high volume of spam messages. I would like to block the calls after I listen to the content of their messages by pressing a number option.
Guest about 1 year ago in RingCentral Phone 0 Under review

Allow to continue typing while receiving an inbound call

This will allow the user to not have to touch the curser to start typing, which would create for a smoother experience for the user. At times multiple calls can come in at once and if you're in the middle of work, it completely stops you and distr...
Guest about 1 year ago in RingCentral Phone 1 Under review

Include Extension in All calls history

At least for outgoing calls. Not much value having just the number in the history when you still need to look up the extension for a call back. Also, you can't determine the time and duration for a particular call, if you don't know the associated...
Pete Long about 1 year ago in RingCentral Phone 0 Under review

Allow intercom to be used with presence - will allow intercom to work without entering extension number

For larger organizations, it is impossible to remember everyone's extension. For transferring calls, we can simply press the button for the user we wish to transfer the call to, and with presence it will blind transfer to that user. This way we on...
Guest about 1 year ago in RingCentral Phone 0 Under review

Ability to disable Ringout Feature for users

Customer have asked for the ability to disable RINGOUT for users who users cannot ask the system to call their mobile first before making the call. This is to ensure certain users are using the system as customer see as "Proper" and "Unnessasary"
Guest about 1 year ago in RingCentral Phone 0 Under review

Option Add a non-Cyberdata paging device to the paging group

As per RingCentral article# 5925 https://support.ringcentral.com/article/Paging-Frequently-Asked-Questions.html Only paging device that can be added to the system are CyberData. Requesting to have an option to add an Axis SIP speaker- paging devic...
Roland Angoluan about 1 year ago in RingCentral Phone 0 Under review

Include "Called Number--User Direct Line" variable in Call Handling Template Menu

When making a Call Handling template, you do not have the option to create a condition for "Called Number." This may have a variety of use cases, but in my case, I would like to apply a rule to all users that when a fax is sent to their direct lin...
Guest about 1 year ago in RingCentral Phone 0 Under review

Hold music doesn't respect party placing call on hold, uses target

The hold music between two RingCentral parties uses the settings for the person called, not the party that places the cold on hold. This is bug as it doesn't respect the settings of the party placing the call on hold.
Lenard Fudala about 1 year ago in RingCentral Phone 0 Under review

Feature to notify a user that he is logged in to a HotDesk phone and the ability to choose to logout.

This feature will allow the user to logout via notification to be able to login to another HotDesk phone on another location. Without notifying the admin.
Guest about 1 year ago in RingCentral Phone 0 Under review