RingCentral Phone

Allowing the dialpad window to move outside the app would allow a user to make calls easily without having to utilize as many computer resources and screen real estate. The app will already open a standalone window when a call is received, so it j...

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...

A text to speech option on call queue like the IVR menu prompt

Add an option to record a message for recipient before forwarding a voicemail to them through desk phone.

Our old system let us dial for example: 9 plus the phone number and it would show the main company number 8 plus the number and it would show the number of another phone # on the account (e.g. the person's direct line, or just another selected num...

I would like to be able to pick a call back up after it's been transferred because either I hit the wrong ext or the person isn't answering their phone

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.

A way to change the dialling code so that it appears as if you are calling from a local number each time

When any phone call comes through RingCentral, it would be nice to have the phone ringing say "RingCentral" because we use our personal phones as work phones, it would be great to have that distinction

We need to be able to run a report to include calls where the initial caller is connected to someone and then adds another number to the call. We typically record those calls but noticed when trying to find it in the call log, it doesn't show the ...