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RingCentral Phone

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Allow Dialpad to open in standalone window that can be moved outside of the app.

Allowing the dialpad window to move outside the app would allow a user to make calls easily without having to utilize as many computer resources and screen real estate. The app will already open a standalone window when a call is received, so it j...
Carter Fliss 6 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Ability to whitelist a single or multiple numbers in a blocked country.

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...
Guest almost 2 years ago in RingCentral Phone 1 Under review

A text to speech option on call queue like the IVR menu prompt

A text to speech option on call queue like the IVR menu prompt
Ryan Resultay almost 2 years ago in RingCentral Phone 0 Under review

Warm Transfer Voicemail

Add an option to record a message for recipient before forwarding a voicemail to them through desk phone.
Phonehub 1 - Potaia almost 2 years ago in RingCentral Phone 0 Under review

Dial 9+number for main company Caller ID #, 8 for second caller ID #

Our old system let us dial for example: 9 plus the phone number and it would show the main company number 8 plus the number and it would show the number of another phone # on the account (e.g. the person's direct line, or just another selected num...
Guest almost 2 years ago in RingCentral Phone 0 Under review

Be able to retrieve a call that was transferred

I would like to be able to pick a call back up after it's been transferred because either I hit the wrong ext or the person isn't answering their phone
Guest almost 2 years ago in RingCentral Phone 0 Under review

when i message or try to contact any inactive user , i will automatically get a message or pop up like " this user is not active" or " This User is Not Available".

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.
Manish Tiwari 6 months ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

Changing Dialing Codes

A way to change the dialling code so that it appears as if you are calling from a local number each time
Simon King 6 months ago in RingCentral Phone 0 Under review

Caller ID label

When any phone call comes through RingCentral, it would be nice to have the phone ringing say "RingCentral" because we use our personal phones as work phones, it would be great to have that distinction
Guest over 1 year ago in RingCentral Phone 1 Already exists

Conference call reporting

We need to be able to run a report to include calls where the initial caller is connected to someone and then adds another number to the call. We typically record those calls but noticed when trying to find it in the call log, it doesn't show the ...
Mendy Luther about 2 years ago in RingCentral Phone 0 Under review