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RingCentral Phone

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SMS for More than 10 Recipients Outside Ring Central

When I am in collective bargaining negotiations, I need to text with more than 10 people on the bargaining team who do not have Ring Central numbers. I need the ability to text all on the team. It is quite frustrating that there is a 10 person limint
Guest over 2 years ago in RingCentral Phone 2 Under review

Ability to Adjust Font Size

The ability to adjust the font on the RingCentral Phone app would be helpful. The font is very tiny and there is currently no way to make it larger.
Cassandra Champney about 3 years ago in RingCentral Phone 2 Will not implement

Callers cannot proceed until they listen to all options on Autoattendant

We have callers constantly pressing the wrong (first option) on the call route. When you call some companies, you cannot proceed until all options are listened to. I think this would be a really good feature to be added.
Connor Benson 11 months ago in RingCentral Phone 0 Under review

Hide Email for Specific Users in Directory

We have a lot of location based 'users' aka "X-Ray Tech Area" but there is no actual email for this 'user' as multiple x-ray techs will be using this phone. In order to create a user, an email is required so generic emails are used, but these aren...
Alicia Gates about 3 years ago in RingCentral Phone 0 Future consideration

Support Current Cisco 8861 Firmware 11.3

Please start supporting the latest version firmware for the Cisco 8861 phones. Besides improving call quality with headsets, and features, it corrects many security vulnerabilities. The only officially version that RC supports (11.1) is riddled wi...
Guest over 2 years ago in RingCentral Phone 9 Under review

disable incoming call ringing on desktop app, but allow only on mobile app

we want icomiong calls to ring on mobile phone app only so it wont interup the desktop app
Doron Danon over 1 year ago in RingCentral Phone 0 Under review

Position in Line Announcement for RingCentral Office

When I call many different companies customer service phone number, they say you are number 9 in line, so hold on, or you can let us call you back and you would not loose your place in line. And this I find so helpful as a very nice feature with s...
Guest about 3 years ago in RingCentral Phone 1 Under review

Show line in use when answering Queue Calls

Right now, when we answer a queue call, our presence doesn't change and looks like we're available. It's important to show when we're on a call weather it be a Queue Call or not.
Stacy Vaccaro about 2 years ago in RingCentral Phone 0 Under review

Easily change default audio sources 1-click toggle

Hi. I am looking for a way to essentially set up a "speakerphone button" (or control-key shortcut) when using RingCentral app on my desktop. Normally, I like to use the headset mic and earphones. But sometimes I'd like to use a "speakerphone" --- ...
David Greene almost 2 years ago in RingCentral Phone 1 Under review

Add an option to Announce the caller's phone number when listening to voicemails

Add an option to either announce the caller's (phone number / Contact Name / Both / Neither ) when listening to voicemails.This would be useful if the user does not see the caller's information on screen (app, web, desk phone, etc) This would bene...
Ocean Joy Cruises 11 months ago in RingCentral Phone 0 Under review