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RingCentral Phone

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Bypass Extension Greeting Internal call trnasfers

Would like the option to bypass the greeting when calls are transferred from/to an internal extension but leave the greeting intact when calls are made inbound to the direct number/extension.
Propel Technology 9 months ago in RingCentral Phone 0 Under review

Have a setting when calls are transferred from our office phones to our personal phones, the sound (notification, ringtone) be different than our personal ringtone

If we are away from the office, and the calls transfer to our Iphones or Samsung Galaxies, for it to have a different ringtone than our regular ringtone, so we can know that this is a client calling our office, or it is our mom calling us. Make a ...
Delma Ramirez about 2 years ago in RingCentral Phone 1 Under review

Report to view what numbers were on a conference call

We use our Ring Central Conference Call number extensively, but I am unable to tell who (what phone number) is actually in attendance and for how long. This would be a great feature to help me manage my operation.
John Woodall 9 months ago in RingCentral Phone 0 Under review

Ability to Customize Conference Call greeting

We would like to be able to customize the conference call number's greeting. The default greeting tells participants to "Please announce yourself". This becomes very disruptive when a person arrives late. That greeting also does not address the in...
John Woodall 9 months ago in RingCentral Phone 0 Under review

Report for Parked calls

I would like to be able to pull a report of my park keys. I would like to know how long a call is on hold/park and who parked the call.
Guest about 2 years ago in RingCentral Phone 0 Under review

Log Text Message and Call Activity to a Google Sheet

This would help employees reference last communications with different relationship stakeholders for better communication transparency and less repetition. Same concept as a CRM - but focusing on the communications and logging to a Google Sheet. T...
Guest about 2 years ago in RingCentral Phone 0 Under review

Filter

It would be great if items can be filtered so all the un-addressed items (voicemail/text) can be pulled for review
Candice Callender 9 months ago in RingCentral Phone 0 Under review

Setup On-Demand Call Listening Feature

We would like a feature that would allow users to add another user to a call so they can listen in only, but only on an on-demand basis, rather than a call monitoring group that allows every call to be listened to. This would be useful so that we ...
Evan Loewen 9 months ago in RingCentral Phone 0 Under review

Music on hold radio

We are a restaurant, and we recently switched over to ringcentral. We used to have with our old provider a "music on hold" which would play the music from our radio when we would place a customer on hold. The preloaded sounds are not that great, a...
Guest about 2 years ago in RingCentral Phone 1 Under review

Page Counter for Faxing

A page counter to show what page of the fax it is currently on.
Shawn Doerrer 9 months ago in RingCentral Phone 0 Under review