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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

Showing 1293 of 7576

Transferred calls ring back to original person if the person the call was transferred to can't/doesn't answer

We have users that may be away from their desk or unable to answer a call that is transferred to them. Rather than having the call go to VM we would like it to go back to the person who transferred the call so they can then ask the caller if they ...
Cycrest Systems 11 months ago in RingCentral Phone 0 Under review

Additional Key Presses in IVR Menu

It would be helpful to be able to have more than 10 Key Presses for our IVR Menu.
Autumn Southerly about 3 years ago in RingCentral Phone 2 Under review

Add Yealink conference phones to assisted provisioning

In addition to the current Yealink deskphones already supported by RingCentral it would complete the offer if Yealink CP920 and Yealink CP960 will also be supported via Assisted Provisioning
Frank over 2 years ago in RingCentral Phone 1 Under review

integrate with Clixlo

I want to integrate RingCentral with Clixlo. This could add all fo my contacts easily from my CRM - Clixlo to RingCentral and allow Clixlo to use my number for automated texting in Clixlo workflows. Currently, I have to use Twilio to text through ...
John Tatone 5 months ago in RingCentral Phone 0 New

Dialing area code

We have had the Ring Central Phone Service for approximately 8 years. In those 8 years, we have NEVER had to dial our home area code. For example, my office is based in the 916 area code, when dialing a 916 phone number, we just dialed the 7 digit...
Topo Padilla almost 2 years ago in RingCentral Phone 1 Under review

Hold Recording Should Resume Rather Then Restart

We have a professional hold recording that talks about our business and our products. On our traditional on-prem system the MP3 would resume where it left off for each hold rather than restart. This is highly preferrable. The hold recording should...
David Marden 6 months ago in RingCentral Phone 0 New

connect 1 user to multiple extensions. so we can track the flow of calls in different extensions

connect 1 user to multiple extensions. so we can track the flow of calls in different extensions
Dr. Salameh 11 months ago in RingCentral Phone 0 Under review

Allow users to select different colours to visually see different phone numbers a caller is calling, For example (Blue for company number, Green for RC direct number) This would visually allow users to see what number a caller is calling without having to see the phone number called.

When users have more than one phone number they are associated with, giving the option to select different colours when a caller phones into different phonen numbers would be beneficial.
Michael McLean 6 months ago in RingCentral Phone 0 New

Ability for federated accounts to share Pooled Global Office Minutes

When customers choose to become federated due to multiple billing entities or the sheer size of the account, we need the ability for the Global Office minutes to be shared across all federated accounts.
Ty Stephens over 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Add Outgoing/Reply Text Messages to existing Email alerts - ARCHIVING/COMPLIANCE

We need the ability to archive all incoming and outgoing text messages. This solution and functionality is already in place for "incoming" messages but not outgoing/reply text messages. Currently, I receive "incoming" text message alerts in my ema...
Steven Sera over 1 year ago in RingCentral Phone 0 Under review