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Improve the Presence Extension Selection Screen

Currently when trying to configure presence on a phone, you have to click on each button, search for the extension and then assign it. This is a time consuming task if you have multiple extensions to add. I would like to be able to add multiple ex...
Nick Rowland Corp almost 3 years ago in RingCentral Phone 0 Under review

Call Handling for Intercom

Right now, there is only one method of call handling, which works fine for incoming calls. We need to have a separate call handling feature for intercom calls. Right now, if the person you are calling is on the line or unavailable it would go back...
Kim Newberry 9 months ago in RingCentral Phone 0 Under review

Numéro groupement affiché après redirection vers numéro externe

Bonjour, J'aimerais, lors d'une redirection d'un groupement intégrant plusieurs membres vers un numéro externe, afficher le numéro du groupement et non le numéro du membre. Cela peut servir notamment lors d'un enregistrement sur un partenaire exte...
Admin DORADO over 1 year ago in RingCentral Phone 0 Under review

Display Corporate Directory as a List Instead of Having to Search

I feel this would be useful for us as we are a small company and having to search for a person just seems like an extra step for us.
Guest about 2 years ago in RingCentral Phone 1 Under review

Remove recording of the call is being recorded in between ext calls

When I call my co work on an ext .. the " This call is being recorded ..." I want to remove it . We know the call is being recorded.. We work here and it makes it take longer to connect to the person
Jenny J. 9 months ago in RingCentral Phone 0 Under review

Adjust app size for monitoring

the new app doesnt show caller id. the new app is to wide . the old app was about 3.5 inches wide so i could leave it up and monitor all my calls.
Guest about 2 years ago in RingCentral Phone 1 Under review

Global CLI Presentation for outbound calls

Each user is set to present the companies main number for outbound calls. To change it so they present their DDI (primary number) requires the change to be made on each user individually. There should be an option to set the outbound call profile ...
Aaron Healey over 1 year ago in RingCentral Phone 0 Under review

Use *82 to unblock private caller ID when placing outbound call via desk phone

Would love to have the option to unblock my caller ID via my desk phone when placing an outbound call.
Yolanda Osoria 9 months ago in RingCentral Phone 0 Under review

being able to actively see if someone is even available without the mouse hovering over...

I want to beable to see if my team (in team groups) is available without being forced to hover over the person with my mouse.
Guest about 2 years ago in RingCentral Phone 0 Under review

Allow adjusting of timer for Dial by Directory

Currently its about a long 10 second pause after entering the name prior to hearing anything. It would be nice if the prompt said we could press a key to finalize the submission or shorten up the timer.
Quattra Helpdesk 9 months ago in RingCentral Phone 0 Under review