RingCentral Phone

If we were able to dock the Dial Log box it would make it much simpler to disconnet from calls withouth searching through several windows. Shoretel had this option and you could dock it to the top, bottom or side of your monitor. When adding a new...

It would be nice to be able to give an individual or a role the ability to manage specific group(s), not all of a type of group. For example, give a manager the ability to manage their own Call Monitoring group for who is in the Users that can mon...

When none of the members of a call queue answer, it would be nice if we could transfer them to the auto attendant so they could try to navigate to whom they wish to speak with or choose to leave a voicemail. The only options are currently leave a ...

We would like to default the transfer type on all phones to "blind." Please enable this preference on all of our phones.

We want to know how many customers press 1 for sales, 2 for service. This will allow us to track incoming sales calls etc...

Under Device Orders, show a column header with "city" where it was shipped to so that it is easier to find the order desired.

Hello A requested feature would be to seamlessly go from one extension to another on the phone app as an admin user. As an owner, I do not carry my laptop around, I carry my phone. Admin/owners should have rights on the phone app to view all exten...

Users of Account Edge financial program

One of my clients uses ringcentral. I dread being the first caller to one of their conference calls, because the default hold music is repetitive and (totally my opinion) awful. I may be the only person in the world that doesn't like it, but in th...

The ability to block annoying calls from companies by name. For instance, a company with phone numbers all over the state or USA that can bypass you blocking their phone number because they have so many locations and/or phone numbers to call from....