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RingCentral Phone

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Ability for federated accounts to share Pooled Global Office Minutes

When customers choose to become federated due to multiple billing entities or the sheer size of the account, we need the ability for the Global Office minutes to be shared across all federated accounts.
Ty Stephens over 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Remove account from company directory search

Please allow us to pick and choose what accounts show up in the company account search.
Anthony Carver over 1 year ago in RingCentral Phone 0 Under review

Callers in a Queue Take Turns Answering Calls

Instead of the phone ringing to everyone who is listed in a queue and some people always letting others answer the phones, this new idea would cause incoming calls to rotate through callers with only one phone ringing at a time until everyone has ...
Nathaniel Morris 6 months ago in RingCentral Phone 0 Under review

Call Trap

Our law firm has been inundated with spoofing-type calls. It interrupts our business day, fills our voicemail box, and is simply frustrating. A call trap option could help reduce these calls. Please develop an option for use with our Ring Central ...
Robert Ulman 11 months ago in RingCentral Phone 0 Under review

Add support for virtual cards (*.vcf) files

Currently when sending of VCF file (Virtual Card) is attempted as RingCentral Message attachment, it doesnt gets displayed right at recepient's phone
Wade Betz over 1 year ago in RingCentral Phone 0 Under review

I would like to upload all my contacts in bulk rather than 1 at a time.

i would like to drag and drop a contacts database from excel into RingCentral. People in inspections, sales, or purchasing as well as other areas where they make numerous contacts would benefit from being able to import contacts in bulk.
Melissa Ellis 6 months ago in RingCentral Phone 0 Under review

App to sync CardDAV Contacts with RingCentral Contacts

We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.
Matthias Funk 6 months ago in RingCentral Phone 0 Under review

Paging device

Anyone that uses paging devices could benefit from this and need improvement. It is impractical to have to dial a lengthy paging number and not even have it stored in the directory. By not offering this ability in RingCentral, the users have to ma...
Stephen Williams 6 months ago in RingCentral Phone 0 Under review

vm assigned to specific member selections

We are needing to have an area on the App for members to review a VM and then assign it to a specific member. a simple drop down of members in that que is all that would be needed. This is so a specific member can cull through VM's to see which ne...
Joshua Doss 6 months ago in RingCentral Phone 0 Under review

more members need access to VM boxes for call ques (only 15 now) co recepiants

VM boxes for call ques are currently restricted to no more than 15 members. We need at least 40-50 embers to be given access to each call que vm's box.
Joshua Doss 6 months ago in RingCentral Phone 0 Under review