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Don't record "dead air" voicemail messages

Often, calls which don't leave a voicemail message result in 1-3 minutes of an empty, "dead air" message. This uses up incoming toll-free minutes for no benefit. RC should detect there is no message being left and drop the call after 15-20 seconds.
Ronald Ballard over 1 year ago in RingCentral Phone 1 Under review

when i message or try to contact any inactive user , i will automatically get a message or pop up like " this user is not active" or " This User is Not Available".

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.
Manish Tiwari 6 months ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

Changing Dialing Codes

A way to change the dialling code so that it appears as if you are calling from a local number each time
Simon King 6 months ago in RingCentral Phone 0 Under review

Adjust app size for monitoring

the new app doesnt show caller id. the new app is to wide . the old app was about 3.5 inches wide so i could leave it up and monitor all my calls.
Guest over 1 year ago in RingCentral Phone 1 Under review

Remove voice mail from email when deleting voicemail from phone.

A lot of users are complaining about having to remove a voicemail from the phone, and then having to delete the voicemail out of their email, and then having to remove voicemail off the phone if they check the voicemail through email.
Chris White about 1 year ago in RingCentral Phone 1 Under review

Eliminating multiple Direct numbers in the dial pad

When my team is making outbound calls they have three direct number "call from numbers" this is causing a host of problems if employees don't remember to set their call from number to their actual direct number every time they're logging into the ...
Brian Webb about 1 year ago in RingCentral Phone 3 Needs more information

Spam and Robo Calls

We receive at least 28 spam calls every week; please do more to stop this.
Jill Tuttle 6 months ago in RingCentral Phone 0 Under review

SMS option in IVR

It would be amazing for callers to be able to send a text directly from the IVR. Something like "Press 9 to send us a text" or something thereabouts. I don't know if it's technically possible, but if there could be some sort of speech to text or s...
Stan Kats about 2 years ago in RingCentral Phone 1 Under review

CallerID Name in UK

It would be useful to have CallerID name to be available in UK as well like in the US. As a business we want to make sure that out customer's are aware that we are calling them since they will see the Name of our business when we call them.
James Ronald about 2 years ago in RingCentral Phone 0 Under review

Auto Answer feature in Chrome Extension/Play Store version of Ringcentral

In the Windows desktop version of Ringcentral Phone app there is a feature to Auto Answer a call within a set amount of time (5, 10, 15 , etc, secs) We are moving our workforce towards using Chromebooks instead of a standard Windows desktop and th...
Guest about 2 years ago in RingCentral Phone 1 Under review