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RingCentral Phone

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Automatically change status when busy in outlook

Ability for the status to change to DND or Busy when your linked calendar shows busy.
Zoe Ratchford over 2 years ago in RingCentral Phone 1 Already exists

want to be notified when text is undelivered ,through an icon

Background: Notifications for Undelivered SMS Problem: Customer is not getting a notifications on the main screen for undelivered SMS Steps to Reproduce: 1. Launch O@H Desktop app 2. Send SMS (Example: 7016535315) Actual Behavior: He needs to open...
Guest over 2 years ago in RingCentral Phone 0 Under review

Simultaneous phone ringing to all office personnel on incoming calls.

Give the option to set up an unlimited number of users to receive incoming calls simultaneous instead of the standard rotating or fixed order in small groups. Using rotating or fixed groups doesn't allow someone to pick up a call unless their phon...
Dave Pritchard over 1 year ago in RingCentral Phone 0 Under review

The ability to turn off faxing entirely

I think the subject line says it all. Faxing is antiquated and we don't use it. It came with Ring Central and all that I ever get on there is spam. I don't advertise a fax number and don't want it.
Guest almost 2 years ago in RingCentral Phone 0 Under review

Allow MUTE recording announcement (in Automatic Call Recording) to be customized.

This feature does not currently exist. With Automatic Call Recording active, I would like to be able to customize the announcement that is made when a user presses *9 to mute and unmute a recording (for collecting sensitive information like credit...
Dr. Dodson 400 11 months ago in RingCentral Phone 0 Under review

Upload a video to texts (currently limited by size allowed in upload of MB)

For our business we would like to be able to text videos like we do from our non-Ring Central lines. Currently the MB limit is keeping our business team from executing this function.
Guest almost 2 years ago in RingCentral Phone 0 Under review

HandOff Transfer Option

Hi! Can we do a hand off option when transferring the call? There is a merge option but when a person who initiated it ended the call, the phone call ends altogether. Can we do it so that 3 phone calls is together on 1 line for a proper hand off a...
Guest almost 2 years ago in RingCentral Phone 1 Under review

Additional Key Presses in IVR Menu

It would be helpful to be able to have more than 10 Key Presses for our IVR Menu.
Guest over 2 years ago in RingCentral Phone 1 Under review

default phone to do not disturb as soon as you are on a call...even for intercom calls.

If someone is on a call and we intercom them, they and the other person on the call can hear what we are saying.
Roxanne Gross 6 months ago in RingCentral Phone 0 Under review

Missed call notifications should sync between desk phone and apps

We have different phone groups. When the phone rings and one member of the group picks up the phone, the other members of the group receive missed call notifications. They should not receive the notification unless all members do not pick up the p...
Jonathan Spiegel 6 months ago in RingCentral Phone 0 Under review