Currently its about a long 10 second pause after entering the name prior to hearing anything. It would be nice if the prompt said we could press a key to finalize the submission or shorten up the timer.
Text-to-email, and voicemail transcriptions to email font point size is WAY TOO SMALL.
When iPhone OS and Android OS inbound RingCentral text messages, and RingCentral voice mail messages are transcribed to text, and subsequently emailed to the RingCentral user’s email client, the message font in the email client is so small it is u...
Currently, queue members can only hear voicemails through the use of an E-mail attachment if they have e-mail notices turned on. They cannot delete any queue voicemails. The messages will pile up until it hits the max of 200 in the box. The only w...
Allow User to have 2nd field to enter phone number to call next after current call is ended.
When making multiple calls in succession, the user can prepare for the next call so they just click one button after disconnecting the current call. We had this feature with our previous phone system and those who do lots of outgoing calls miss it.
Make it possible to copy the phone number directly from the call list
It would be helpful to copy the phone number directly from the call list.Currently, the only way to copy the number of a caller is to click on that call, open the call details, and copy from there, which takes extra clicks.
Users should be able to search Area code from the "My caller ID" section. User has to scroll through a number of area codes, it would be a lot easier if users can search area codes and a list of numbers attached to the area code is displayed.