RingCentral Phone

Users of Account Edge financial program

It would be great to have the option to enable alerts for users so that if they are being call monitored by someone they hear an audible alert.

Currently, robocall blocking must be enabled one at a time for user extensions. It would be easier if this setting (and trusted numbers) could be applied through a user template to many users.

Currently most other phones that RC sells allow the option to transfer a call directly to a user's voicemail. Can we please get this support for the unify phones? This is an important feature that is used w/ presence at our company. We need to kno...

I feel this would be useful for us as we are a small company and having to search for a person just seems like an extra step for us.

Currently, the call log portion of the app doesn't include calls that resulted in voicemails, even in missed calls. This seems weird. Voicemails can continue to be separated into their own section, but why cant I find the call in the "All Calls" s...

On a Polycom device, in addition to transferring a call to someone else's voicemail using "*0"+"extension number", we would like to be able to press "*0"+their softkey extension.

We have set up currently a call Queue for our Consumer Lines so that we can see in our reporting if a customer presses 1 for website or orders, press 2 for product questions, etc we can see how many customers have issues in these categories and ho...

I would be able to have my IVR setup for afterhours extension to call a emergency call queue, and allow a "unavailable" extension to receive a "high priority" call 24/7. Would also allow me to rotate out support users for on-call afterhours calls.

Contacts should be able to be tagged with a category - such as Customer, Vendor, Employee, etc. much like Google Contacts and countless others do to allow us more flexibility in exporting, syncing and searching through the contacts.