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RingCentral Phone

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Allow adjusting of timer for Dial by Directory

Currently its about a long 10 second pause after entering the name prior to hearing anything. It would be nice if the prompt said we could press a key to finalize the submission or shorten up the timer.
Quattra Helpdesk 9 months ago in RingCentral Phone 0 Under review

Text-to-email, and voicemail transcriptions to email font point size is WAY TOO SMALL.

When iPhone OS and Android OS inbound RingCentral text messages, and RingCentral voice mail messages are transcribed to text, and subsequently emailed to the RingCentral user’s email client, the message font in the email client is so small it is u...
Steve Ochs over 1 year ago in RingCentral Phone 0 Under review

Enable Queue Members to delete messages

Currently, queue members can only hear voicemails through the use of an E-mail attachment if they have e-mail notices turned on. They cannot delete any queue voicemails. The messages will pile up until it hits the max of 200 in the box. The only w...
Paul Dobbs about 2 years ago in RingCentral Phone 0 Under review

Attaching pdfs to the text messages

When quoting clients for insurance, I would like to be able to attach a pdf of their quote for them to have, and then message them the quote.
Vic Afetian 9 months ago in RingCentral Phone 0 Under review

Allow User to have 2nd field to enter phone number to call next after current call is ended.

When making multiple calls in succession, the user can prepare for the next call so they just click one button after disconnecting the current call. We had this feature with our previous phone system and those who do lots of outgoing calls miss it.
Sunshine Weihert over 1 year ago in RingCentral Phone 1 Under review

Turn Off On hold music globally for Ring Central Audio Conference

Isaacson Miller would like to be able to turn this feature off so that when participants join they do not get the on hold music.
Guest about 3 years ago in RingCentral Phone 1 Under review

Make it possible to copy the phone number directly from the call list

It would be helpful to copy the phone number directly from the call list.Currently, the only way to copy the number of a caller is to click on that call, open the call details, and copy from there, which takes extra clicks.
Igor Roshchin 9 months ago in RingCentral Phone 0 Under review

Select Caller ID

Users should be able to search Area code from the "My caller ID" section. User has to scroll through a number of area codes, it would be a lot easier if users can search area codes and a list of numbers attached to the area code is displayed.
HD PPC Dispatch 659 9 months ago in RingCentral Phone 0 Under review

I want to work our analog fax machine without using OBI or ATA

This is a request raise by our customer and asking to work their analog fax machine without using OBI or ATA
Guest over 2 years ago in RingCentral Phone 1 Under review

You should be able to silence the incoming call of a specific contact.

To have more control of notifications and peace of mind.
Joe Carson over 1 year ago in RingCentral Phone 0 Under review