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RingCentral Phone

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Sort caller ID/outbound call selections by NAME

Currently, the feature allows for sorting by number ONLY and we have 30+ numbers, so scrolling to find the appropriate name is tiresome. It would be great if the name of the number dictated the sort feature instead of smallest to largest number
Guest about 1 year ago in RingCentral Phone 0 Under review

Allow for custom Caller ID rules to be imported via csv or CRM Integration (example Salesforce).

This would allow admins to quickly build out sets custom numbers to route calls more quickly than the one-by-one manual entry.
Guest about 1 year ago in RingCentral Phone 0 Under review

When disable and re-enable a phone on the app, it reverts back to 4 Rings / 20 seconds.

Some of our users have multiple lines and multiple phones. Have more than 1 Polycom phone active at the same time seem to give us problems where few percent of the call gets dropped at 1 or 2 seconds. When we start disable 1 and enable the other, ...
Guest about 1 year ago in RingCentral Phone 0 Under review

Automatic call forwarding that rotates weekly on external numbers

A feature for forwarding option which automatically rotates weekly to a list of external numbers.
Guest about 1 year ago in RingCentral Phone 1 Under review

Font too large

The new version is way too large of font. The old version I could easily see all my favorites and teams on the side now it is way too large on the new one.
Guest about 1 year ago in RingCentral Phone 0 Under review

International Toll-free number calling

For RingCentral to add the feature/ability to call international toll-free numbers. We have just received confirmation that this article from January 2019 is still accurate: https://support.ringcentral.com/article/11306-International-Calling-UIFN-...
Guest about 1 year ago in RingCentral Phone 0 Under review

RingCentral Integration for Buildium

ring central integration for Buildium property management software.
Guest about 1 year ago in RingCentral Phone 1 Under review

Setting to auto generate unique Audio Conference Calling participant code

I have a law practice that deals with super sensitive client conversations and HIPAA communications. The audio conference call feature has a fixed number with a fixed participant code to access. I know this can be reset through the portal, but I w...
Guest about 1 year ago in RingCentral Phone 0 Under review

Set different caller ID for outbound calls using the line keys of the expansion module

The customer wanted to have the ability to set up different outbound caller ID numbers on the line keys of their expansion module for their users to be able to call out using their company numbers without having to change it on the service web.
Radney Porcioncula about 1 year ago in RingCentral Phone 0 Under review

Add ability to change Availability Status for individual and Queue from Desk Phone

When using actual desk phones with Ring Central, there needs to be a way to change your availability status for both as an individual and as a member of a call queue. Whether this is done via a softkey or a key combination such as *(number combina...
Guest about 1 year ago in RingCentral Phone 0 Under review