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RingCentral Phone

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Provide admins with the ability to disable self registration for a specific domain at ringcentral/signup.

This would help to prevent anyone from trying to use a customer's domain to register an account and they wouldn't receive any notifications.
Eugene Ellington almost 2 years ago in RingCentral Phone 0 Under review

User VM Zero Dial

Any customers reaching out to a particular user will have the option to leave a VM or press 0 during greeting to be rerouted to either another extension or another call queue.
Tim Cunningham 12 months ago in RingCentral Phone 0 Under review

Need more detail on fax failures other than just 'failed.'

Assist with troubleshooting fax failures to determine if it is on receiver or sender side.
Bob Foertsch 12 months ago in RingCentral Phone 0 Under review

Option to switch from Caller Name to Caller ID for Parked calls in the latest version of RingCentral Phone Apps

Customer business process requires the Caller ID or the number of the parked calls in the HUD of the RingCentral Phone Apps.Older version shows the Caller ID in the parked calls but the latest version now shows Caller Name.
Lutgardo Bayan almost 2 years ago in RingCentral Phone 0 Under review

Turning Off Text Messaging

It would be great to be able to turn off texting with an auto-response similar to when you text a landline, such that you need not have any text communications with clients.
Nathan Guggenheim 12 months ago in RingCentral Phone 0 Under review

Show caller ID when someone calls a direct line

Currently if a customer calls a direct line it will only display their phone number and not their name with it. I feel like its a step back to not be able to display the callers name. I know not all phone providers show someone's name when they ca...
Hannah LaVake 12 months ago in RingCentral Phone 0 Under review

Automatic Fax forwarding to a number

Need to have this feature as we get faxes that needs to go into our System. If its forwarded automatically it will help.. thanks.
Guest almost 2 years ago in RingCentral Phone 2 Under review

Increase the number of Softphones per user

As a remote user, I would like to be able to use my home computer. I am running into a message on the Ring Central Phone app that tells me that I have exceeded the number of instances. It would be good to increase the number of softphones that a u...
Rick Salas 12 months ago in RingCentral Phone 0 Under review

Emergency Call Recording or Flagging for Bomb Threats/Active Shooter Etc

We are running the following scenario, What should our company do if there is a bomb threat that gets called in to us? At a previous job I had there was a number we could dial immediately after the call to save/flag that call. I request RingCentra...
Marcus Stewart 12 months ago in RingCentral Phone 0 Under review

default phone to do not disturb as soon as you are on a call...even for intercom calls.

If someone is on a call and we intercom them, they and the other person on the call can hear what we are saying.
Roxanne Gross 6 months ago in RingCentral Phone 0 Under review