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RingCentral Phone

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See Callers in waiting

It would be nice to see how many callers are in queue vs what is actually ringing through. Either via a report or live.
Cate Bloom 11 months ago in RingCentral Phone 0 Under review

Fix multiple issues

The new feature to be able to more easily see the dial pad doesn't work. On my Windows PC, I cannot see the dial pad without this app being full screen (which is ridiculous) and when I get the cursor to grab what would normally be a bar for expand...
Nancy Greenfield 11 months ago in RingCentral Phone 0 Under review

Numbers to be in numerical order

I would really like the numbers in Ring Central when trying to choose new numbers to be in numerical order. When setting up an account for a new location, it would be nice to be able to get numbers that are sequential or close to
Harold Roberts 6 months ago in RingCentral Phone 0 Under review

Having 1 Desk Phone with Multiple Digital Line

I want to have 1 desk phone with multiple digital lines, whereas if I press the button on my phone, it will dial out as another line than the one that's currently provisioned with my phone. I can do this before with my previous provider. Hope this...
Noah Dankworth 6 months ago in RingCentral Phone 0 Under review

Calling Waiting On Business Lines

There should be an option to be able to place calls on hold and answer other calls on the same phone. Right now because 3 phones share the same main line I'm having to run from one desk to the other and place on hold even though their all calling ...
Hillary Mezzacasa almost 2 years ago in RingCentral Phone 1 Under review

Manually Activate open mode

In the older days, phone systems would have a hot button programmed on the desk phone that you could touch that would either put your phone system into "closed" mode or "wake up" "open" mode. This manual bypass would allow you to activate normal o...
Boe Trumbull over 1 year ago in RingCentral Phone 1 Under review

Conference call reporting

We need to be able to run a report to include calls where the initial caller is connected to someone and then adds another number to the call. We typically record those calls but noticed when trying to find it in the call log, it doesn't show the ...
Mendy Luther almost 3 years ago in RingCentral Phone 0 Under review

Deskphone to make and receive internal call but block external calls

Wants a phones that won't have capability to call out external numbers. It should only be able to call internally like other exts. Not externally
Jennifer De Guzman 6 months ago in RingCentral Phone 0 Under review

Dial by Extension via Multi Level IVR

The option to dial by extension using the Multi-Level IVR
Denise ADM 12 months ago in RingCentral Phone 0 Under review

Caller ID post answer

After a call has been answered, the full caller ID can only be displayed via mouse over. That makes it impossible for customer care agents to see the full caller ID and be able to look up the caller in Salesforce. The request is to display full ca...
Eric Pearson 12 months ago in RingCentral Phone 0 Under review