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RingCentral Phone

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Assign CNAM to individual users direct numbers via Admin Portal

If Ring Central allows for company's main number and NAME to be uploaded to National Caller ID Database , why can't NAMES of individual direct dial numbers be uploaded as well? It would be a HUGE help. On top of that - It appears RingCentral is ab...
Guest over 1 year ago in RingCentral Phone 0 Under review

DTMF tones via speed dials

Would like the ability to add pauses and DTMF tones to speed dials within RC App so that the dtmf tones are dialed after pauses. Ex: 770-777-7777,,,12345#
LOUIS CUTAJAR over 1 year ago in RingCentral Phone 0 Under review

Firmware update: T46S to work with Plantronic Voyager UC [bluetooth]

Yealink T46S firmware used by RingCentral is an older firmware that is not compatible with our user using a Plantronics Voyager UC via Bluetooth connection. Firmware ver 66.85.0.5 is a newer version which we used to have with Vonage which perfectl...
Guest over 1 year ago in RingCentral Phone 0 Under review

Allow spoofing of outbound caller ID after verifying ownership of spoofed number

It would be very helpful in making sales if I could make a new RingCentral system spoof the not-yet-ported or un-portable number of the customer after going through a process of proving that they own the number. Many people will not answer a call ...
Christopher Nelson over 1 year ago in RingCentral Phone 0 Under review

Shared fax for outbound sending

A feature that allows multiple users to be able to send and receiving faxes on behalf of a shared fax user. The multiple users would be able to send faxes with the cover page reflecting the shared fax user phone numbers and details.
Guest over 1 year ago in RingCentral Phone 0 Under review

Feature of Ring Back Ring Tone

Hello Ring Central, A lot of our customers are asking for the feature Ring Back Ring Tone. If the customer has been in a hold for x amount of time and the phone rings back to the main line, the system should recognize it as an existing call and no...
Guest over 1 year ago in RingCentral Phone 0 Under review

Showing that a call was answered on the other deskphone

Customer wants to have options to see on the desk phone if someone was able to answer the phone call. Cx wants to see if the call was answered on the other line.
Guest over 1 year ago in RingCentral Phone 0 Under review

Single Call Handling for users that are working Queue Calls.

We have users that are what we call "Customer Service Reps" Primary function is to take inbound calls from the queue, while they won't get presented a second call from a queue, they are getting interrupted by DID calls and Transferred calls, this ...
Guest over 1 year ago in RingCentral Phone 0 Under review

Ability to call multiple numbers and send a pre-recorded message.

Ability to call multiple numbers and send a pre-recorded message.
Jessa Remo over 1 year ago in RingCentral Phone 0 Under review

increase the number of recipients to receive page and be able to page. Would also like to have an option to receive a page to a phone in DND status

increase the number of recipients to receive page and be able to page. Would also like to have an option to receive a page to a phone in DND status
Guest almost 2 years ago in RingCentral Phone 0 Under review