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RingCentral Phone

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Disable the * key press - For checking voicemail while in a queue

Currently if you are in a queue you can press * to bring up the VM pin prompt to check voice mail if you are an admin. The Problem is that when a general caller is in the queue and they press star they also get the Voice mail pin prompt. the real ...
john bermudez about 2 years ago in RingCentral Phone 0 Under review

Update CNAME for all Carries in US and Canada

Currently there are no automated way to update CNAME for carries in Canada or in US This is causing a loss of sales revenue. Sales teams using RC to make calls and client are simply not answering because they think it is spam. Other issue is that ...
Badi Haddadin about 2 years ago in RingCentral Phone 0 Under review

Allow Toll Free Numbers to Have Caller ID

Most companies use RingCentral for thier phone systems but not being able to create a Caller ID is a big problem. Can we please get this!? Not a very satisifed customer due to this! People do not answer the phone when we call them.
Guest about 2 years ago in RingCentral Phone 2 Under review

Queue/Group Mailbox Keys

You provide us with a Mailbox for Groups/Queues, why not allow us to program a key on the phone showing when there are messages, and providing access to those messages?
James Berman about 2 years ago in RingCentral Phone 1 Under review

Export phone numbers including serial numbers for desk phone

I would like to download all the phone numbers on the account inluding the serial numbers of the desk phones. As for now, we can only download the phone numbers and the make and model of the desk phones.
Guest about 2 years ago in RingCentral Phone 2 Under review

Traditional Intercom needs to work.

Useful because it saves time. Currently, you have to dig into the Menu option, press InterCom, and then enter your extension. With a traditional intercom option, I should be able to 'buzz' the other party simply.
Guest about 2 years ago in RingCentral Phone 0 Under review

Call Queue Status Unavailable while 'In a meeting'

I am in the IT Support call queue and when I am on the phone it marks me as busy/unavailable, so no additional calls come to me. However when I am set to a red status and in a meeting, calls continue to come my way. Support says I must submit a fe...
Guest about 2 years ago in RingCentral Phone 0 Under review

Add functionality to call either a direct dial OR a cell # for people listed in the directory

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient
Guest about 2 years ago in RingCentral Phone 1 Under review

Virtual Phone Assistant

inbound and outbound call
Guest about 2 years ago in RingCentral Phone 9 Under review

Survey Phone System

survey phone system
Guest about 2 years ago in RingCentral Phone 7 Under review