RingCentral Phone

When a user is routed to someone's voicemail would like the ability for user to press a number (for example, "0") to escape voicemail and return to call queue. This would allow someone to speak to another person instead of being forced to hang up ...

We use a hunt group within the Human Resources Department to answer Suez internal and external calls. We would like to employ a brief survey of questions after the call is completed to identify if their satisfaction level.

We have two company lines based on geographic region and are looking to add more territories in the future. When someone calls or texts one number, it creates confusion if we forget to change the caller ID and they get a call or text back from our...

Would helo with the produtivity. Agent doesnt have the option to decline and no delay in call being picked up.

Allowing the dialpad window to move outside the app would allow a user to make calls easily without having to utilize as many computer resources and screen real estate. The app will already open a standalone window when a call is received, so it j...

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.

A way to change the dialling code so that it appears as if you are calling from a local number each time

We receive at least 28 spam calls every week; please do more to stop this.

Provide management with an effective reporting tool on how long it takes employees to answer calls. This will allows companies to improve their scalability.

If this feature was applied, it will allow you, at-a-glance, to not send or forward calls to requested destination