RingCentral Phone

We have a small business where all employees are in one small office. When a technichian is out in the field, they do not want to answer call queue calls. However, we still want to be able to answer their deskphone as a part of the call queue. We ...

The ability to create a custom rule to forward calls to a short number that requires a hash at the end. To ring some numbers I have to put a # at the end of the number for it to ring, I can't create a custom rule to forward calls to a short number...

The RingCentral App has integrations for web browsers and the ability to click to dial the phone app from a computer. An additional great addition would be to be able to click to dial the desk phone. We use YeaLink phones, and I know they have the...

We get a VERY high call volume to our emergency assistance extensions. Too many to be able to return their calls. So we would like to change the max voicemail message allowed to 40. So if a caller wants to leave a voicemail message and the mailbox...

We take a high volume of in-bound calls and would like to utilize auto answer but there are preselected choices of 0s (too fast, phone doesnt ring), 5 seconds, 10 sec, etc. 5s isnt fast enough as the phone will ring 1-2 times before auto answers g...

I'd like to be able to have my calls screened- but I obviously don't need my calls from coworkers screened. I'm trying to filter out solicitors. Please allow us to screen all calls, except those from people in our internal company. Thanks.

This is chatting log with ringcentral live agent: I see. So basically, they would like to press a key directly to automatically hold the next call instead of answering the 2nd call to press the hold button, correct? yes, that is our question Than...

In our old phone system many users would use the voice directory to call other people in the organization. They would pick up the phone, say the name of the user that they wanted to call. The name of the extension that they were being connected wo...

Speech-to-text dictation of voicemails already exists, but for the benefit of hard of hearing users we would love to see a feature where phone calls could also have dictation in real time. Could be used for meetings as well.

It would remove most of our incoming call handling costs if we could block all foreign exchange transfer companies, mobile phone companies and energy suppliers. We would happily pay for a service to block a maintained list of these problem callers.