RingCentral Phone

Would be nice to be able to route calls to an overflow queue when maximum hold time for the queue has been reached. Currently the only option is to send the call to voicemail. The ability to send the call to another call queue would be very helpful.

Pages are currently limited to a small number of phones. I would love the option to do an all-office page. Could you please remove this count restriction?

If a user leaves the office and is away from their desk, they'll still rotate within the call queue. Invisible users should be treated the same as "do not disturb", so that if a user leaves for an extended period of time without disabling "queue c...

We use our Ring Central Conference Call number extensively, but I am unable to tell who (what phone number) is actually in attendance and for how long. This would be a great feature to help me manage my operation.

We would like to be able to customize the conference call number's greeting. The default greeting tells participants to "Please announce yourself". This becomes very disruptive when a person arrives late. That greeting also does not address the in...

It would be great if items can be filtered so all the un-addressed items (voicemail/text) can be pulled for review

We would like a feature that would allow users to add another user to a call so they can listen in only, but only on an on-demand basis, rather than a call monitoring group that allows every call to be listened to. This would be useful so that we ...

A page counter to show what page of the fax it is currently on.

I am needing to be able to know what call queue I am answering, even when I am away from my desk. On our old digium system. I could get a announcement when I am answering for a specific queue. I have 3 queues currently. 2 are for our wholesale com...

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...