Skip to Main Content

RingCentral Phone

Showing 685

Preserve Ring Central Fax subject on the Fax sent receipt email.

Preserve Ring Central Fax subject on the Fax sent receipt email. When users send many faxes a day they would find it useful to have the subject sent with the fax to be included in the subject heading on the fax receipt. Then they know if the fax t...
Chris Horswill 12 months ago in RingCentral Phone 0 Under review

Forward Unanswered Call From Queue to External RingCentral Number in Different Account

I am looking to have a call forwarded to our corporate office (is also RingCentral, but different account) if someone at a specific location does not answer a call in a queue after a certain amount of rings, or time. As a secondary feature, to hav...
Four Points Admin 12 months ago in RingCentral Phone 1 Under review

Assign a live person/extension (or more for simultaneous ring) before hitting the IVR menus.

We have several retail stores. A few of these stores would like to have the option of a live person asnwering the phone before the customers hit an automated IVR. This gives them a chance for a personal touch before going to the IVR as a backup. W...
Guest almost 2 years ago in RingCentral Phone 0 Under review

Zero Out to be based on individual users instead of on company level.

I would like to have callers who dial zero during a voicemail greeting (during business hours) be re-routed to a queue or that queues voicemail after hours. Currently we only have one option to route them to the main office queue. It would be more...
Kami Miller almost 2 years ago in RingCentral Phone 0 Under review

Survey option after phone call has ended

We use a hunt group within the Human Resources Department to answer Suez internal and external calls. We would like to employ a brief survey of questions after the call is completed to identify if their satisfaction level.
Guest almost 2 years ago in RingCentral Phone 1 Under review

Voice Mail - Press # for more Options - Need to upload a custom Greeting / Voice Prompt

When you are leaving a VM there is an option to press # for more options. This brings up a female voice prompt with more instructions. We would like to be able to upload our own voice prompt for this. We have paid for a Voice over actor for all me...
john bermudez 12 months ago in RingCentral Phone 1 Under review

Disable the * key press - For checking voicemail while in a queue

Currently if you are in a queue you can press * to bring up the VM pin prompt to check voice mail if you are an admin. The Problem is that when a general caller is in the queue and they press star they also get the Voice mail pin prompt. the real ...
john bermudez 12 months ago in RingCentral Phone 0 Under review

Queue/Group Mailbox Keys

You provide us with a Mailbox for Groups/Queues, why not allow us to program a key on the phone showing when there are messages, and providing access to those messages?
James Berman about 1 year ago in RingCentral Phone 1 Under review

Dial Zero to reach operator from user extension

Quickly reach an operator or a Reception desk by dialing zero, it will automatically dial the correct extension
Guest about 2 years ago in RingCentral Phone 4 Under review

Add functionality to call either a direct dial OR a cell # for people listed in the directory

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient
Guest about 1 year ago in RingCentral Phone 1 Under review