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RingCentral Phone

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Press zero to repeat company greeting

Press zero to repeat the company greeting As of the moment when you press Zero after the company greeting it only routes you to the operator extension Zero dialing is only working when you're on a user/group greeting
ROXANNE GOMEZ 6 months ago in RingCentral Phone 0 Under review

Different Ringtone for Transfers

Our parts manager isn't able to distinguish between inbound phone calls and direct transfer phone calls.
Ian Ward 6 months ago in RingCentral Phone 0 Under review

Automatically change status when busy in outlook

Ability for the status to change to DND or Busy when your linked calendar shows busy.
Zoe Ratchford over 2 years ago in RingCentral Phone 1 Already exists

Warm Transfer Voicemail

Add an option to record a message for recipient before forwarding a voicemail to them through desk phone.
Phonehub 1 - Potaia over 2 years ago in RingCentral Phone 0 Under review

want to be notified when text is undelivered ,through an icon

Background: Notifications for Undelivered SMS Problem: Customer is not getting a notifications on the main screen for undelivered SMS Steps to Reproduce: 1. Launch O@H Desktop app 2. Send SMS (Example: 7016535315) Actual Behavior: He needs to open...
Guest over 2 years ago in RingCentral Phone 0 Under review

Rearrange lines on Phones without having to delete lines and add them again

I'd like the ability to rearrange lines in Presence without having to delete the queue and add it again.
Nicole Bryant about 1 year ago in RingCentral Phone 0 Under review

allow call queue managers to block calls from nuisance numbers to their call queue

I know this can be achieved using custom rules but most users aren't comfortable using them, a simple block list would be wonderful
Paul Hawkins about 2 years ago in RingCentral Phone 0 Under review

A few ideas/complaints

No caller ID. WTHeck!!!! Nothing to indicate when one of the Team is already on a phone call. No indication of when you transfer a call that it was transferred successfully. There is absolutely no connection between the app on my computer and my t...
Teri LeCheminant over 1 year ago in RingCentral Phone 2 Needs more information

Option to remove outgoing fax header stamp

I send forms using ring central fax and the stamp messes up the forms. It dont look professional.
Victor . about 1 year ago in RingCentral Phone 1 Under review

Sort SMS/text messages into folders

We send so many texts a day and it would be super helpful to be able to categorize them in folders. For example, a marketing folder, a working on folder, waiting for information folder....etc. Instead of having to wade through hundreds of texts to...
Adam Swenka about 2 years ago in RingCentral Phone 1 Under review