RingCentral Phone

Press zero to repeat the company greeting As of the moment when you press Zero after the company greeting it only routes you to the operator extension Zero dialing is only working when you're on a user/group greeting

Our parts manager isn't able to distinguish between inbound phone calls and direct transfer phone calls.

Ability for the status to change to DND or Busy when your linked calendar shows busy.

Add an option to record a message for recipient before forwarding a voicemail to them through desk phone.

Background: Notifications for Undelivered SMS Problem: Customer is not getting a notifications on the main screen for undelivered SMS Steps to Reproduce: 1. Launch O@H Desktop app 2. Send SMS (Example: 7016535315) Actual Behavior: He needs to open...

I'd like the ability to rearrange lines in Presence without having to delete the queue and add it again.

I know this can be achieved using custom rules but most users aren't comfortable using them, a simple block list would be wonderful

No caller ID. WTHeck!!!! Nothing to indicate when one of the Team is already on a phone call. No indication of when you transfer a call that it was transferred successfully. There is absolutely no connection between the app on my computer and my t...

I send forms using ring central fax and the stamp messes up the forms. It dont look professional.

We send so many texts a day and it would be super helpful to be able to categorize them in folders. For example, a marketing folder, a working on folder, waiting for information folder....etc. Instead of having to wade through hundreds of texts to...