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RingCentral Phone

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enhancement on the robocall mitigation feature

Robocall mitigation feature should have the capability of identifying robocalls as they come in, and should block it from going through to the customer's phone system.
Radney Porcioncula over 1 year ago in RingCentral Phone 0 Under review

Block SPAM Faxes using OCR and User defined Phrases

It would be great if RingCentral could perform an OCR on incoming faxes and check them against a list of phrases. If the Fax contains a user defined phrase just quietly move it to a spam folder and not notify anyone. Even better would be the capab...
Stephen Weiss 7 months ago in RingCentral Phone 0 Under review

Please add a beep tone to our phones when you are on the phone and another call is coming in.

Please add a beep tone to our phones when you are on the phone and another call is coming in.
Jan Kapenga 7 months ago in RingCentral Phone 0 Under review

Voicemail Ringback

Call the user with a prerecorded message alerting them they have a voicemail waiting.
Guest over 2 years ago in RingCentral Phone 1 Under review

Increase contact maximum capacity

We're growing and need more than 10,000 contacts
Ty Palmer about 2 years ago in RingCentral Phone 0 Under review

More than 10 people for Call Queue Simultaneous

My phones need to ring to every sales person. Please add an option to ring to everyone, not just 10 people. Then allow the admin to select what phone will not ring.
Guest about 2 years ago in RingCentral Phone 1 Already exists

Timer for Park Locations

adding a timer to custom park lines for visibility and management
Todd Downing over 1 year ago in RingCentral Phone 1 Already exists

Disabling HUD company-wide

We're all getting tired of everyone else knowing exactly with whom we are speaking and for how long. I.E. getting a follow-up IM with the question, "Will you please call me after you're done speaking with John?" That kind of thing. Too intrusive.
Guest over 1 year ago in RingCentral Phone 3 Under review

Ability to use distribution list to fax to multiple recipients.

CASE: User has a schedule that needs to be faxes out to 7 different external businesses weekly. Currently their workflow is hampered by having to type out the email format [fax number]@rcfax.com seven different times. User would like to be able to...
SJA Support 7 months ago in RingCentral Phone 0 Under review

Add addition key presses

We would like to add additional key presses, this inconveniencing our company. Thank You
Bobbet Mullings 7 months ago in RingCentral Phone 0 Under review