RingCentral Phone

As the super admin, I would like from the mobile app, to see a call log of all calls to all extensions/numbers that have come in to the company as well as make an outbound call or text from any number in the entire company no matter the user. This...

A lot of users are complaining about having to remove a voicemail from the phone, and then having to delete the voicemail out of their email, and then having to remove voicemail off the phone if they check the voicemail through email.

Customers would be able to save their spot in the queue and be called back once their number reaches the rep. The customer could continue to do what they need to instead of having to wait until the rep is thru all the calls ahead of them.

Yealink T46S firmware used by RingCentral is an older firmware that is not compatible with our user using a Plantronics Voyager UC via Bluetooth connection. Firmware ver 66.85.0.5 is a newer version which we used to have with Vonage which perfectl...

Reduce frustration by allowing reduction of lines online.

Please add 5 minute increments in the office hours times. This way I can close my office phones 5 minutes before we close VS at 5pm. I would like to have my phones stop at 4:55 pm.

When a user turns off the Que, the manager will receive an alert.

Ability to call multiple numbers and send a pre-recorded message.

It would be nice to see who other users on our phone system are talking to on the desk phone.

If you park a customer using the park button then anyone in the business can see that there is a customer to be picked up. Anyone can answer it. Not the same as a hold button where only the person who selected hold could answer. Multiple park exte...