RingCentral Phone

We need a global suppression for text messaging. This will allow us to add users who request to never be texted by the organization.

Phone numbers that are attached/assigned to Call Queues should be able to send and receive text messages. The members of them or the admin of the Call Queue should have the ability to view those text messages or send them as that call queue number.

They answer external calls during set hours, but answer internal calls at all times.

I have 2 VVX500 phones. I have set both phones to monitor all lines as well as be able to pick up a line. The problem I have is that when I place someone on hold the other phone rings. The person can "silence" the call, but you can't tell why it i...

Today you are required to use the RC app to put all of your devices into DND. Users should be able to press the DND button on the physical endpoint and that status should sync over to the other physical devices or softphones that are assigned to t...

It would be good to adjust the delay as some people would want a shorter delay, or no delay at all to speed up the call.

Currently Toll Free Numbers display United States on the Caller ID even though the business is in Canada. Would be great to show Canada under the number.

It is a violation of our state procurement law to us the government credit card for monthly services. Here are a few options that would be useful in this case: Allow governement agencies to establish a line of credit and pay via purchase order (li...

The ability to remove/drop individuals from a conference call instead of having to end the call for everyone and then call back the remaining individuals.

When a user enters DND it would be helpful to have the soft presence keys indicate red or some other color when they are on DND so everyone in the office knows that the phone is on DND.