RingCentral Phone

We are using Mitel 6940 phones. When a Employee's number rings, it would be great for his/her assistant to see a caller ID on a line added with a presence key. They can currently answer but it is not obvious that the presence line is ringing. We t...

Would like to have a User profile that is used for a Ring Group to have unlimited rings and never go to voice mail.

Customer said that this is a basic set up that they wanted to happen since it's being done from other companies. Customer doesn't want to upgrade her plan just for this feature.

We would like to send an automated message to clients when they leave a voicemail simply indicating that we received the message and will address their concerns as soon as possible.

Currently contacts have to be manually added to Polycom VVX 410 - the phone cannot pull the imported contacts from the RingCentral cloud. A resolution for this would be much appreciated.

Would really appreciate custom ringtones for Voicemail alerts. I use RingCentral partly as a pager where people leave their number for me to call back, but with the gentle default alert, it's not necessarily catching my attention (especially at ni...

In Shoretel 14.2 and Shoretel Connect there used to be a scenario when a voicemail was not answered in so much time, it would escalate to another user (either emailing or dialing the user and saying "there is an unanswered message" or something li...

I get a complaint often that when users start to dial, the phone dials that initial digits (area code, etc) and says "extension not found" or some similar problem. There are probably timers at play with that? (and does that affect 911 call timing?...

We have experienced this on occasion-- someone would leave and their user either disabled or not would remain in a queue. Their previous phone (which had been reassigned) then acts disabled, even after reassignment and resync. The exact conditions...

We have a request that Incoming Call Pop is DISABLED as default as part of the Auto-Provision process on Avaya J100 series phones. Customers migrating from IP Office (or Aura) are used to Call Appearances and toggling between calls (line 1, line 2...