RingCentral Phone

i would like to drag and drop a contacts database from excel into RingCentral. People in inspections, sales, or purchasing as well as other areas where they make numerous contacts would benefit from being able to import contacts in bulk.

We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.

Anyone that uses paging devices could benefit from this

We have users that may be away from their desk or unable to answer a call that is transferred to them. Rather than having the call go to VM we would like it to go back to the person who transferred the call so they can then ask the caller if they ...

We are needing to have an area on the App for members to review a VM and then assign it to a specific member. a simple drop down of members in that que is all that would be needed. This is so a specific member can cull through VM's to see which ne...

This would allow users in a conference call to see all the participants in a conference call. Either by name or phone number. This would ensure information is being kept secure.

VM boxes for call ques are currently restricted to no more than 15 members. We need at least 40-50 embers to be given access to each call que vm's box.

We have some users who only field and make calls through the Yealink physical call. When they park a call there is no way for them to identify which location they parked the call at. On our previous system the button lit up with a different color ...

When a person is on DND in DSSKey it still shows them as Green. If we could change this to red when the person is on DND it would keep us from transferring calls to someone out of office. Also, it allows supervisors of employees to see when they a...

When our manager starts to monitor a call, there is an audible beep which both the client and the agent can hear. This need to be removed as there is no reason a client should hear this. Also, it would be better if the agent did not hear this eith...