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RingCentral Phone

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When making outbound call, immediately sound a tone to indicate that the call is being made and that your headset is working.

When making a call, it is not obvious that the headset is on/working until I hear the ringing. This may take 10s of seconds before you hear it, and takes longer to realize that the headset is not on. By that time the person you called may have pic...
MIKE EXT 701 about 1 month ago in RingCentral Phone 0 Under review

CNAM/CLI for all clients globally

Having your business registered on a CNAM database increases the answer rate of calls substantially and is being offered by many competitors in the UK market. This needs to be added ASAP or you'll lose clients to other services
Shahbaz Khokar about 1 month ago in RingCentral Phone 0 Under review

Allow more than 10 people on a group SMS

I work for a large real estate team and we recently moved all our numbers over to Ring Central from Mitel. One thing we were not aware of is that we cannot have more than 10 people in a group SMS, which is pretty frustrating. We need to be in comm...
Leigh Marcus about 1 month ago in RingCentral Phone 0 Under review

It would be very helpfull to Have Hold and Park recall timers like every other phone system I have worked with in the past.

Hold and Park Recall timers are needed
Sean McMachan about 1 month ago in RingCentral Phone 0 Under review

Optional separate ringtone for inner office calls

The option of having a separate ringtone for inner office calls would greatly improve productivity. Currently having to look at the phone every time it rings to see if is my coworker , trying to reach me can be distracting.
Rodell Ray about 1 month ago in RingCentral Phone 0 Under review

Make my active phone number Highly Visible inside my desktop phone application

I manage 3 different Ring Central phone numbers. Would you folks make the phone number that is active inside my desktop phone application Highly Visible at all times when I am in the desktop application? Maybe in the blue ribbon at the top.
Craig Duran about 1 month ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

When forwarding incoming outside calls, we need the outside caller ID to pass through to the forwarded number

When forwarding incoming outside calls, we need the outside caller ID to pass through to the forwarded number. It would be useful when passing along calls to other numbers if we could also pass along teh caller ID as well
Lyle Sines about 1 month ago in RingCentral Phone 0 Under review

Capture RC App and RC Phone App login information in Audit Log

I would like the ability to see when users attempt to login and register their phone. The login information to the web portal is captured but not the apps. This would be helpful in troubleshooting call handling issues and user behavior (like using...
Mike Tormanen about 1 month ago in RingCentral Phone 3 Under review

Company Fax Number option to enable and disable

We are a medical clinic and sometimes when we are closed for more than a week, we want to disable the fax so that messages are not received and the sender knows that their fax was not received. If we cannot do this, we have to respond to every fax...
Aesthetic Desk about 1 month ago in RingCentral Phone 0 Under review

Ability to merge two parked calls

If two callers call in and are placed in Park 1 and Park 2, I want to be able to merge these two with me for a conference call.
Melissa Hallowell about 1 month ago in RingCentral Phone 0 Under review