RingCentral Phone

We have struggled with clients who say they leave a voicemail, but we never received it. Really they just did not press pound at the end of their voicemail. So, we never receive it, but then they are mad at us for never calling them back. It's bad...

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Hi, I am the admin, I am forwarding my call to my virtual receptionist. I would like to access any voicemails and faxed that she receives on her extension. Currently this is done my SMS or email notification, however I would like it to be in my ap...

This is normal behaviour for France when they use the RingCentral Phone app as a 2nd device. If they already have a deskphone assigned to a user, they will not have a direct dial option using the RingCentral Phone app. The recommendation is to use...

We have several lead vendors We want the client to hear the name of our company when they call in, but we want our loan officers to be able to see the lead vendor name & the type of client they have on the phone when the call is coming in. So ...

We have users who can pick calls from a call queue through the RingCentral Application. If we set these users to have forwarded to external phone numbers while ringing the application at the same time, it only rings the application. A feature that...

You can reference my ticket with partner support number 20268830. If all members of a primary queue are made unavailable via DND or administrative action, calls presented to the primary queue should advance to the next call handling step without r...

When you are on an active RingCentral phone call or in a meeting, we would like to prevent your computer from engaging your screensaver when there is no keyboard or mouse activity. This is the behavior we experience with other similar applications...

Hire people to answer the phone in support so you dont sit on hold for over 2 hours

, i receive them but blocking doesnt seem to stop them. Stir/shaken is a total joke.