Skip to Main Content

RingCentral Phone

Showing 1062

Multiple call handling states

I would like to see RC give users the ability to have multiple voicemails and call handling rules for different modes. Like 1 for available, but can't get to phone, one for in a meeting, on for out of office. Each of these modes would then have th...
Candy Bergman about 2 months ago in RingCentral Phone 1 New

Incoming Caller ID To Show The Extension Called Instead Of The Customer's Number

We have multiple store locations and sometimes our reps have to have our different extensions forwarded to their cell phones to handle calls for multiple stores. They get confused of which location was called because all of the incoming calls only...
Freedom Fun about 2 months ago in RingCentral Phone 0 New

Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more.....

Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more..... You increased the call handling members but it would be nice for this so then others in our office or locations can see other queues ringing an...
EL Front Desk 1 about 2 months ago in RingCentral Phone 0 New

The ability to delete inactive texts/contacts from 6+ months

So I have a BUNCH of texts from people who I haven't texted in 6+ months that are clogging up my RC Phone app. It runs so slowly and it's because I have an astronomical amount of text messages from the past in the app. I want to be able to delete ...
Rod Allred about 2 months ago in RingCentral Phone 0 New

Allow users to "Forward all calls" to voicemail without recording another greeting

In the "Forward all calls" menu from the app, if the user chooses "Voicemail", the greeting message from this option is separate from the "normal" custom voicemail greeting they have recorded for their voicemail. The app requires you to re-record ...
Chris Martens about 2 months ago in RingCentral Phone 0 New

Add Group Paging Names to Screen

I'd like to add text to the paging screen? I'd like to add the paging extensions that can be pressed. Much easier that passing out phone cheat sheets that everyone loses. Using Mitel 6940 units
Brian Jobes about 2 months ago in RingCentral Phone 0 New

Callers in a Queue Take Turns Answering Calls

Instead of the phone ringing to everyone who is listed in a queue and some people always letting others answer the phones, this new idea would cause incoming calls to rotate through callers with only one phone ringing at a time until everyone has ...
Nathaniel Morris about 2 months ago in RingCentral Phone 0 New

I would like to upload all my contacts in bulk rather than 1 at a time.

i would like to drag and drop a contacts database from excel into RingCentral. People in inspections, sales, or purchasing as well as other areas where they make numerous contacts would benefit from being able to import contacts in bulk.
Melissa Ellis about 2 months ago in RingCentral Phone 0 New

App to sync CardDAV Contacts with RingCentral Contacts

We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.
Matthias Funk about 2 months ago in RingCentral Phone 0 New

Paging devices need improvement. It is impractical to have to dial a lengthy paging number and not even have it stored in the directory. By not offering this ability in Ringcentral, the users have to maintain a separate directory just for paging numbers. This is highly inefficient

Anyone that uses paging devices could benefit from this
Stephen Williams about 2 months ago in RingCentral Phone 0 New