RingCentral Phone

We have different language queues but we can only have one Recording Notification and it is in English. It would be nice if we could customize this on a per queue level, so that callers who do not speak English understand that the call is being re...

Users typically see the opportunity to upgrade their RC desktop phone application prior to the same version MSI is available for download by IT admins. Since many users are not local admins of their machines, this causes many questions.

Respond to call via text after voice mail and will receive text a message to reply or send message to the caller

Allow users to record snippets of calls. If we turn on that ALL calls are recorded, it removes ability for agent to record snippets.

In the "All Calls" section, having a transferred calls section would be helpful. I answer incoming calls. Knowing what I have done with that call would be nice. I have to keep a monthly call log on paper as to who I transferred it to, if I hung up...

I have a customer with Wyse station fort employees and MS SERVER 2012. It would be usefull if you support this, whatever if it is with RC phone or app.ringcentral.Com or Chrome web extension

I notice when chatting with someone, I can't navigate to another area without leaving the chat. can you make it that the chat window can be docked to a corner of the Ringcentral Webapp or Desktop app. Kinda like google does their chat. Thanks.

When assigning a phone number to a Hot Desk phone, it auto assigns an available number. It would be nice to be able to select the area code instead of being assigned a random number in a different State.