Skip to Main Content

RingCentral Phone

Showing 860

adding auto sms bot to main company number

hi it would be a great idea to add auto sms response bot to main company number as it is only limited to direct lines.
IVDRIPS IVDRIPS 21 days ago in RingCentral Phone 0 Under review

REVERSE PARK FUNCTION

We are unhappy with the 'reverse park' function. When we put phone calls on a 'park location' our phone rings back after 8 1/2 minutes. We do at times have our customers on holder longer then 8 /12 minutes. We would appreciate being able to either...
Keith Beebe about 1 month ago in RingCentral Phone 0 Under review

Allow the Same Line to Ring on Multiple Deskphones

As the world changes, more and more people will become hybrid employees - working in the office some times and working from home at other times. The RingCentral Mobile App is not always reliable - I regularly get voicemails from missed calls when ...
Deborah Tran about 1 month ago in RingCentral Phone 0 Under review

Notification of SPAM phone number status

Have a notification for the user if their phone number becomes "spam likely" or "spam warning" on recipients caller IDs.
Shadi Gharfeh 2 months ago in RingCentral Phone 0 Under review

Conference Calls: Provide ability to create custom conference call greetings.

There is no option to create a customized greeting for my conference calls. This is unacceptable.
over 2 years ago in RingCentral Phone 0 Under review

Show Presence as Not Available once call is initiated instead of waiting for call to connect

At the moment, if a user picks up their phone to dial a call, either from the desktop application or desk phone, they still show as available until that call connects. It would be most helpful if they showed as Not Available once the call was init...
Kiley Loveall 4 months ago in RingCentral Phone 0 Under review

Conference Call: Drop/Remove individuals during call

The ability to remove/drop individuals from a conference call instead of having to end the call for everyone and then call back the remaining individuals.
Travis McCarthy almost 2 years ago in RingCentral Phone 6 Future consideration

Add Advanced Rules to block or forward SMS / Text Messages

We have multiple main numbers. Each number is an office number for different locations and those numbers are pointed to a call queue. For example we have 614 xxx-xxxx is going to our Columbus call queue and 336-xxx-xxxx number is going to our Sale...
over 2 years ago in RingCentral Phone 3 Planned

Conference Calling: Admin to change host code/participant code for security reasons

I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security reasons. It’s worrisome that RingCentral doesn’t allow this option.
over 2 years ago in RingCentral Phone 3 Under review

DND Status Available To Other Users

A feature allowing other employees/managers to see when a user has their phone on DND. This would allow us to keep track of employees during there work hours and also a way for employees to know when someone is unavailable.
Carolyn Almengor 2 months ago in RingCentral Phone 0 Under review