RingCentral Phone

I am a full-access manager for 3 call queues that are set up with their own direct lines. I do not know how to respond to these text messages. I read online at this article (https://community.ringcentral.com/questions/89895/call-queue-texting.html...

The blocked calls, block all calls settings on a user extension should also support internal extension numbers and site codes, not just public telephone numbers and area codes. We have scenarios where extensions may only be accessible by a specifi...

Allow the end user to update their voicemail greeting from the app, or at least a direct link to the correct part of the portal from the app. When users are OOH they need to update their voicemail regularly, and this should be as easy as it is on ...

Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically

need an option that regular user ext will be able to select numbers in the auto receptionist to use as their outbound number for sms. as of the moment we are limited to assign the number to the user ext for them to be able to use it. this gives re...

Right now, when we answer a queue call, our presence doesn't change and looks like we're available. It's important to show when we're on a call weather it be a Queue Call or not.

My business shares two accounts across two buildings next to each other and only one main line number that's known, so being able to park a call and both accounts being able to see it would be useful.

For Polycom phones for instance, be able to put the call queue on the presence, then light up or flash if there's a VM in the box

I would like to see the Time Zone for the out-bound call I am making. The person is not in my contacts. Please consider implementing a Time Zone feature that includes the Time Zone (with Time) popping up on the dialer, for the prefix or area code ...

It would be great if an automated text message could be sent out when the caller presses a number or an extension. For example, to get a link to our address texted to you, please press 1. To get a link to our online scheduler, press 2. Once the us...