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RingCentral Phone

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Update presence status when phone is ringing

Could I ask for a feature request? The presence functionality is only really of any use if it actually shows the status of a user's line all of the time, not just if they received a call directly. At the moment it seems that if an extension is rin...
Bruno Christian Ponsart over 2 years ago in RingCentral Phone 0 Under review

Caller ID when engaged on a call..

Need caller ID to come through when engaged on a call.. This can happen but the feature to turn off ringing when on PARK is disabled. We would like to have both.
356-NY Phone 1 over 1 year ago in RingCentral Phone 0 Under review

Get a number porting process that works.

I have spent countless hours on hold with Ringcentral's porting team and my cell phone company in Canada from which I am trying to port numbers into Ringcetral. Ringcentral's MVP package looks awesome and I've got it all set up on my end, just wai...
Ron Depner 11 months ago in RingCentral Phone 0 Under review

print fax directly from other programs

I am a graphic artist and it would be nice to send proof to someone directly from programs I am using
Guest over 2 years ago in RingCentral Phone 0 Under review

virtual dial pad to hard phone connect

It would be useful if from our management system we could click on a customer's phone number, it would go to the Ring Central dial pad and then send it our hard phone to make outgoing calls.
Brett Scialdone 11 months ago in RingCentral Phone 0 Under review

Windows fax compatibility with ring central fax

I use electronic medical record called Accuro. They have 40000 clients. Other medical records softwares use integration either with windows fax out and in option or internal integration with efax softwares. These softwares include oscar, practice ...
Val Ginzburg 11 months ago in RingCentral Phone 0 Under review

Message blocking in voicemail boxes

While we can turn off taking a message, you can't stop one from being forwarded to an extension or (from my understanding) stop texting features of an extension and/or faxing features if someone faxes to the direct dial number of an MVP account. I...
Richard Valenta 11 months ago in RingCentral Phone 0 Under review

Allow call handling custom rules to forward calls to main phone number

I need to have a phone number, that when direct dialed, forwards to the TOP level of the auto-receptionist for our main company phone, so that if we are open, the IVR menu plays and if we are closed, the call is sent to voicemail. Right now, I am ...
Dr. Dodson 400 11 months ago in RingCentral Phone 0 Under review

Japanese mobile phone numbers

As we might know, it is easier to take contact with people through a Japanese mobile phone number rather than a landline number. Therefore, I propose (as long as it is legally possible) that we implement the use of Japanese mobile phone numbers in...
Côme Lemargue 11 months ago in RingCentral Phone 0 Under review

Sync Contacts between extensions & Task Extension Assignment

Have an optional "button" either in the Soft Phone or online to give me the option to "sync contacts" between all or various extensions to allow all office service staff to contact whatever whoever is in need of service at whatever time they have ...
Guest over 2 years ago in RingCentral Phone 0 Under review