RingCentral Phone

Each user is set to present the companies main number for outbound calls. To change it so they present their DDI (primary number) requires the change to be made on each user individually. There should be an option to set the outbound call profile ...

Use case: Patients leave voice mail to the extension of the doctor on call. Doctor may or may not be running RC app on the phone. Need a way to notify the doctor, by calling the doctor at the mobile number and at least announce there is a new voic...

Other phone applications I have used allow the user to dock the app somewhere on screen which I greatly appreciated. It was convenient and made certain app features much more visible. This seems like a "no-brainer".

Provider was able to answer phones on his desktop if i needed to transfer a call to him in his office. Per ringcentral employee it is called "flip call" but since update no longer able to do. Providers loved this feature. per ring central IT featu...

As we might know, it is easier to take contact with people through a Japanese mobile phone number rather than a landline number. Therefore, I propose (as long as it is legally possible) that we implement the use of Japanese mobile phone numbers in...

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...

A text to speech option on call queue like the IVR menu prompt

When iPhone OS and Android OS inbound RingCentral text messages, and RingCentral voice mail messages are transcribed to text, and subsequently emailed to the RingCentral user’s email client, the message font in the email client is so small it is u...

Add an option to record a message for recipient before forwarding a voicemail to them through desk phone.

Our old system let us dial for example: 9 plus the phone number and it would show the main company number 8 plus the number and it would show the number of another phone # on the account (e.g. the person's direct line, or just another selected num...