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RingCentral Phone

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Global CLI Presentation for outbound calls

Each user is set to present the companies main number for outbound calls. To change it so they present their DDI (primary number) requires the change to be made on each user individually. There should be an option to set the outbound call profile ...
Aaron Healey about 1 year ago in RingCentral Phone 0 Under review

Notification via call to an external number for new voice mails

Use case: Patients leave voice mail to the extension of the doctor on call. Doctor may or may not be running RC app on the phone. Need a way to notify the doctor, by calling the doctor at the mobile number and at least announce there is a new voic...
Guest over 1 year ago in RingCentral Phone 1 Under review

Add option to dock the app somewhere on screen.

Other phone applications I have used allow the user to dock the app somewhere on screen which I greatly appreciated. It was convenient and made certain app features much more visible. This seems like a "no-brainer".
Guest over 1 year ago in RingCentral Phone 0 Under review

flip calls to desktop

Provider was able to answer phones on his desktop if i needed to transfer a call to him in his office. Per ringcentral employee it is called "flip call" but since update no longer able to do. Providers loved this feature. per ring central IT featu...
70570 Hear USA about 1 year ago in RingCentral Phone 1 Needs more information

Japanese mobile phone numbers

As we might know, it is easier to take contact with people through a Japanese mobile phone number rather than a landline number. Therefore, I propose (as long as it is legally possible) that we implement the use of Japanese mobile phone numbers in...
Côme Lemargue 7 months ago in RingCentral Phone 0 Under review

Ability to whitelist a single or multiple numbers in a blocked country.

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...
Guest over 2 years ago in RingCentral Phone 1 Under review

A text to speech option on call queue like the IVR menu prompt

A text to speech option on call queue like the IVR menu prompt
Ryan Resultay over 2 years ago in RingCentral Phone 0 Under review

Text-to-email, and voicemail transcriptions to email font point size is WAY TOO SMALL.

When iPhone OS and Android OS inbound RingCentral text messages, and RingCentral voice mail messages are transcribed to text, and subsequently emailed to the RingCentral user’s email client, the message font in the email client is so small it is u...
Steve Ochs about 1 year ago in RingCentral Phone 0 Under review

Warm Transfer Voicemail

Add an option to record a message for recipient before forwarding a voicemail to them through desk phone.
Phonehub 1 - Potaia over 2 years ago in RingCentral Phone 0 Under review

Dial 9+number for main company Caller ID #, 8 for second caller ID #

Our old system let us dial for example: 9 plus the phone number and it would show the main company number 8 plus the number and it would show the number of another phone # on the account (e.g. the person's direct line, or just another selected num...
Guest over 2 years ago in RingCentral Phone 0 Under review