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RingCentral Phone

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E164 Number Format - would like it to be on for all countries

Customer would like the E164 format to be on for all countries so the user experience is the same
Ty Stephens about 1 year ago in RingCentral Phone 0 Under review

Ring groups and call queues should follow phone numbers and extensions, NOT APP LICENSES.

We are in a large enterprise where RC Phone licenses are often recycled. While it is true that with due diligence a terminated employee would be removed from their ring groups, this doesn't happen yet as often as it should. So, their license is di...
Guest about 1 year ago in RingCentral Phone 0 Under review

Better Verbal Voicemail number read out

RC when listening to VM the number reads out as one long number and would like it to either say the number as a telephone number or read each digit seperately.
Guest about 1 year ago in RingCentral Phone 0 Under review

Export User name and number to a spread sheet

You should ad a button to the Admin console that allows us to export user information such as the phone number and name and extension assigned to the user
Guest about 1 year ago in RingCentral Phone 0 Under review

Auto record after call retrieved from Park

After the call is retrieved from Park it should start auto recording on the extension that continues the call. Right now I am looking for important conversations that happened after the call was retrieved from Park 71. I can see the length of the ...
Guest about 1 year ago in RingCentral Phone 1 Under review

Have a Vonage like modem to be able to hook standard phones, not only VOIP phones

Hello RC team Can you implement something similar to a vonage modem where I can have any normal phone hooked with a telephone cable to a modem. At this time, dependency only on VOIP phones is outdated. Having the ability to use the regular phones ...
Guest about 1 year ago in RingCentral Phone 0 Under review

Call Logs- All Users

As the business owner, I need to be able to see each users call logs, text logs and video logs that each has on a daily/weekly/monthly basis
Guest about 1 year ago in RingCentral Phone 1 Already exists

Add the option to transfer calls directly to voicemail on Unify CPXXX phones.

Currently most other phones that RC sells allow the option to transfer a call directly to a user's voicemail. Can we please get this support for the unify phones? This is an important feature that is used w/ presence at our company. We need to kno...
Guest about 1 year ago in RingCentral Phone 0 Under review

Call Transfer

Should have a way to transfer an incoming call without having to actually pick up the call
Guest about 1 year ago in RingCentral Phone 0 Under review

Update Ringcentral user status to Busy/DoNotDisturb if Outlook status is Busy/DoNotDisturb

I have several RingCentral users in a Tech Support call queue that make frequent use of Outlook calendar meetings and Cisco Webex for remote support assistance. They are all members of a simultaneous Ringcentral call queue for tech support. If the...
Guest about 1 year ago in RingCentral Phone 1 Under review