RingCentral Phone

We would like to add the ability to have an email sent for answered calls. Currenlty it is only available for missed calls, voice mail

With the on-demand call feature, we would like the RC user who recorded the call to automatically receive a copy of it by email.

Busy Redial Feature With Verizon, if you dial a number and it is busy, you can dial *66 and hang up. Verizon will call you first when the number is free and when you pick up, redial the number that was busy so that you don't have to keep calling m...

If we have an attorney that has a line on hold, one active and a new call comes in, the user is not aware of the 3rd or 4th call and the system directs the call to VM or settings for call handling. Our attorney's want the option to answer these ca...

Add AI analysis to recorded calls as well as recorded videos.

Customer Sucess Platform

useful so I don't have to search the user to see why they are not available/everyone can use this

I cannot download the Ringcentral App on my Chomebook computer since it does not have Windows. Ringcentral app does not support the ChromeOS operating system.

It would be nice to be able to have multiple recorded greetings to choose from without having to re-record the main greeting when out of the office for a day or two and then having to re-record upon our return. Time saving and frustration preventi...

When none of the members of a call queue answer, it would be nice if we could transfer them to the auto attendant so they could try to navigate to whom they wish to speak with or choose to leave a voicemail. The only options are currently leave a ...