RingCentral Phone

We send so many texts a day and it would be super helpful to be able to categorize them in folders. For example, a marketing folder, a working on folder, waiting for information folder....etc. Instead of having to wade through hundreds of texts to...

There is no place in Ring Central to add a global speed dial list in the Admin Portal? I know you can program a speed dial on a key on the phone keyset itself however, if the phone ever re-provisions those keys will be wiped out. Ring Central desp...

It would be amazing for callers to be able to send a text directly from the IVR. Something like "Press 9 to send us a text" or something thereabouts. I don't know if it's technically possible, but if there could be some sort of speech to text or s...

This would be useful for active alerts - tornadoes, shooters, other emergencies. It would benefit everybody in the work areas that may not have access to media, but do have access to overhead paging / phone systems. HR or someone dials an extensio...

When I park a call after about 5 minutes it calls me back, then if I don't answer within perhaps 15 seconds it drops the call. This is both too fast for it to ring me back from a parked call in my opinion, and very bad for it to drop the call. As ...

Post incoming phone call to a Slack channel. A simple notification for Slack users.

When any phone call comes through RingCentral, it would be nice to have the phone ringing say "RingCentral" because we use our personal phones as work phones, it would be great to have that distinction

All companies with multiple cost centers that have different names at the company's cost centers.

Currently users that have Mitel phones are UNABLE to transfer from a Call Q and have the original caller ID sent. This DOES work if they transfer from the call Q and manually enter the 4 digit extension. Mitel users are used to having this feature...

Krisp is an AI-based audio processing software that offers real-time noise and voice suppression technology which will be really helpful to integrate with RingCentral.