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RingCentral Phone

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Allow User to have 2nd field to enter phone number to call next after current call is ended.

When making multiple calls in succession, the user can prepare for the next call so they just click one button after disconnecting the current call. We had this feature with our previous phone system and those who do lots of outgoing calls miss it.
Sunshine Weihert over 1 year ago in RingCentral Phone 1 Under review

You should be able to silence the incoming call of a specific contact.

To have more control of notifications and peace of mind.
Joe Carson over 1 year ago in RingCentral Phone 0 Under review

Ability to change Group Text default

By default, the "Send Group Text" option is selected and you have to turn it off so that you don't send a group text. Please add ability to change the setting so that "Send Group Text" is NOT selected by default. Yesterday I accidentally sent out ...
Heino Moeller over 1 year ago in RingCentral Phone 0 Under review

Need a "SEARCH" section/option on the configuration and setup page in the the "Admin Portal" and "My Extension" pages!

I have had to go to Google to find out the information about setting up our new phone system, and MANY times the Google information is "out of date". ALSO, the support team has a hard time understanding my questions, and has been little or "NO HEL...
Office Manager over 1 year ago in RingCentral Phone 1 Under review

Block a range of phone numbers

I am receiving 6-8 spam calls each day from a particular range of numbers. The numbers have the same area code and first four digits, but the last 3 digits vary. I cannot effectively manage 1000 (or more) numbers in my block list. The suggested so...
John Worley over 1 year ago in RingCentral Phone 1 Under review

Allow Desk phone to still answer calls regardless of call queue setting in app

We have a small business where all employees are in one small office. When a technichian is out in the field, they do not want to answer call queue calls. However, we still want to be able to answer their deskphone as a part of the call queue. We ...
Chris Arroyo Jr. over 1 year ago in RingCentral Phone 1 Under review

Allow custom rules to be forwarded to a short number

The ability to create a custom rule to forward calls to a short number that requires a hash at the end. To ring some numbers I have to put a # at the end of the number for it to ring, I can't create a custom rule to forward calls to a short number...
Steven Cane over 1 year ago in RingCentral Phone 2 Under review

Screen only external calls

I'd like to be able to have my calls screened- but I obviously don't need my calls from coworkers screened. I'm trying to filter out solicitors. Please allow us to screen all calls, except those from people in our internal company. Thanks.
Matt Jacob over 1 year ago in RingCentral Phone 0 Under review

in RC APP to press a key directly to automatically hold the next call instead of answering the 2nd call to press the hold button

This is chatting log with ringcentral live agent: I see. So basically, they would like to press a key directly to automatically hold the next call instead of answering the 2nd call to press the hold button, correct? yes, that is our question Than...
Leo liu over 1 year ago in RingCentral Phone 0 Under review

Add black lists users can subscribe to

It would remove most of our incoming call handling costs if we could block all foreign exchange transfer companies, mobile phone companies and energy suppliers. We would happily pay for a service to block a maintained list of these problem callers.
Timothy Irons over 1 year ago in RingCentral Phone 0 Under review