RingCentral Phone

Currently only users and park locations are allowed as allowable extensions on the side car of the phones and line keys. It would be great to allow queue extensions as well.

Speech-to-text dictation of voicemails already exists, but for the benefit of hard of hearing users we would love to see a feature where phone calls could also have dictation in real time. Could be used for meetings as well.

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.

A way to change the dialling code so that it appears as if you are calling from a local number each time

We need ability to receive real-time alerts when an issue is posted on your service status page. And an ability to subscribe to these alerts, as many other vendors provide. Webhook availability for PagerDuty or Slack would be even better.

When recording calls, the warning message that tells the caller the call is being recorded is currently only in English. A user group would like to be able to have the recording in Spanish and/or Spanish & English combo announcement. Would als...

We receive at least 28 spam calls every week; please do more to stop this.

If this feature was applied, it will allow you, at-a-glance, to not send or forward calls to requested destination

If we are away from the office, and the calls transfer to our Iphones or Samsung Galaxies, for it to have a different ringtone than our regular ringtone, so we can know that this is a client calling our office, or it is our mom calling us. Make a ...

Turn off queue automatically if agent is inactive on computer for x amount of time.