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RingCentral Phone

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One Touch Audio Dial In

Anyone who is joining an audio conference call just has to hit a link rather than type the dial in and participant code. It's more efficient and Uber conference has that ability.
Guest almost 3 years ago in RingCentral Phone 1 Under review

Call recordings kept for longer period

I think it would be very useful to have the option of allowing for a longer period of time for call recordings to be available. The current 90 day period is pretty good, but sometimes a situation comes up where it would be handy to go back on an o...
Brad - 7 months ago in RingCentral Phone 0 Under review

Wake Up Call Digital Receptionist

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.
Guest over 2 years ago in RingCentral Phone 0 Under review

Resizing of the App

Can we please have a way for the app, if resized, to maintain the size instead of resizing all the time when you toggle between functions. Thanks.
Jeffrey Bursell 7 months ago in RingCentral Phone 0 Under review

User definable message retention

We would like to have the ability to set message (for RC Messages) to a user definable period (12 hours). Our current options are 30,60,90 days or perpetual. We want to be able to do this to dissuade people from using messages like email which gre...
Morgan Ford 7 months ago in RingCentral Phone 0 Under review

Allow for Alert Timer of 0 Seconds for Call Queue Pickup "Alert Timer" Settings

I am transferring calls to an unrecorded queue to take phone credit card payments and other sensitive information. The "Alert Timer in Groups >Call Queues>Queue>Pickup Settings & Members>Settings>Alert Timer has a minimum wait o...
Dr. Dodson 400 about 1 year ago in RingCentral Phone 0 Under review

Ability to test headset to see if sound works

The old RingCentral had the ability to test to ensure that the headset volumes were working. I am running version 21.2.15.482 updated 04/28/2021. I am using a Toorun M26 Bluetooth headpiece V4.1 which works very well with RingCentral. I can see in...
Guest over 2 years ago in RingCentral Phone 1 Under review

Show the temporary numbers assigned to numbers being ported into RingCentral.

Add a column that will show the temporary numbers assigned to numbers being ported into RingCentral.
Morgan Clark 7 months ago in RingCentral Phone 1 Under review

Improved Bluetooth headset compatibility

Presently very limited Bluetooth headset compatibility. Some people can't use just any headset because of environmental conditions, comfort, etc. I've never come across another app that was so limited in headset use.
Guest over 2 years ago in RingCentral Phone 2 Under review

Voicemail Ringback

Call the user with a prerecorded message alerting them they have a voicemail waiting.
Guest about 3 years ago in RingCentral Phone 1 Under review