RingCentral Phone

Avaya has a Crisis Mode in their existing on premise system that allows a Receptionist to see which extension dialed 911 within their organization. Would it be possible for RingCentral to enable this feature as well, please and thanks?

Add AI analysis to recorded calls as well as recorded videos.

We would like to default the transfer type on all phones to "blind." Please enable this preference on all of our phones.

I cannot download the Ringcentral App on my Chomebook computer since it does not have Windows. Ringcentral app does not support the ChromeOS operating system.

It would be nice to be able to have multiple recorded greetings to choose from without having to re-record the main greeting when out of the office for a day or two and then having to re-record upon our return. Time saving and frustration preventi...

When an incoming call appears on the screen of my Yealink phone, the caller's # is just one long string (i.e., 1234567890 vs 123-456-7890), which makes it particularly cumbersome (to me anyway) to try and copy it down.

Increase from 10 to 60 or more

The system does not allow enough time for a blind person to complete inputting an extension. Could you please increase the wait time between digits? Thank you.

Currently agent statuses only vary from "Available, Do no disturb and Invisible". There should be an option for admins to add other status updates for agents to choose from such as "Meal, Meeting, Break, etc).

PCI compliance requires that any credit card information not be recorded. being able to disable Automatic call recording would allow this tool to be usable on any ext. https://www.pcidssguide.com/what-you-should-know-about-pci-compliant-call-recor...