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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

Showing 1293

See Callers in waiting

It would be nice to see how many callers are in queue vs what is actually ringing through. Either via a report or live.
Cate Bloom about 1 year ago in RingCentral Phone 0 Under review

Fix multiple issues

The new feature to be able to more easily see the dial pad doesn't work. On my Windows PC, I cannot see the dial pad without this app being full screen (which is ridiculous) and when I get the cursor to grab what would normally be a bar for expand...
Nancy Greenfield about 1 year ago in RingCentral Phone 0 Under review

Disable Public Park

In our organization, we have workers in-house and in remote locations. Putting someone on public park has caused confusion since the caller who put the person on park would not listen to where the person was parked and have no idea where that call...
Rick Salas almost 2 years ago in RingCentral Phone 0 Under review

Remove account from company directory search

Please allow us to pick and choose what accounts show up in the company account search.
Anthony Carver almost 2 years ago in RingCentral Phone 0 Under review

Dial by Extension via Multi Level IVR

The option to dial by extension using the Multi-Level IVR
Denise ADM about 1 year ago in RingCentral Phone 0 Under review

Caller ID post answer

After a call has been answered, the full caller ID can only be displayed via mouse over. That makes it impossible for customer care agents to see the full caller ID and be able to look up the caller in Salesforce. The request is to display full ca...
Eric Pearson about 1 year ago in RingCentral Phone 0 Under review

Text From Call Queue Direct Number

I am a full-access manager for 3 call queues that are set up with their own direct lines. I do not know how to respond to these text messages. I read online at this article (https://community.ringcentral.com/questions/89895/call-queue-texting.html...
Guest over 2 years ago in RingCentral Phone 0 Under review

Add support for virtual cards (*.vcf) files

Currently when sending of VCF file (Virtual Card) is attempted as RingCentral Message attachment, it doesnt gets displayed right at recepient's phone
Wade Betz almost 2 years ago in RingCentral Phone 0 Under review

Remove a contact in a group message

When changes are made within a company, it would be nice if removing a contact in a group message could be done easily- without losing the message string.
Janel Enger about 1 year ago in RingCentral Phone 0 Under review

Remote Dialing of Desk Phone

The RingCentral App has integrations for web browsers and the ability to click to dial the phone app from a computer. An additional great addition would be to be able to click to dial the desk phone. We use YeaLink phones, and I know they have the...
Dean Fankhauser about 1 year ago in RingCentral Phone 0 Under review