RingCentral Phone

We would like to add the ability to have an email sent for answered calls. Currenlty it is only available for missed calls, voice mail

With the on-demand call feature, we would like the RC user who recorded the call to automatically receive a copy of it by email.

Busy Redial Feature With Verizon, if you dial a number and it is busy, you can dial *66 and hang up. Verizon will call you first when the number is free and when you pick up, redial the number that was busy so that you don't have to keep calling m...

It would remove most of our incoming call handling costs if we could block all foreign exchange transfer companies, mobile phone companies and energy suppliers. We would happily pay for a service to block a maintained list of these problem callers.

My Customer Service Agents frequently call customers to remind them of things like their payment is due, policy is about to cancel, etc. They currently have to verbally read a script if they reach a customer's voice mail. It gets repetitive so the...

This is a request raise by our customer and asking to work their analog fax machine without using OBI or ATA

If we have an attorney that has a line on hold, one active and a new call comes in, the user is not aware of the 3rd or 4th call and the system directs the call to VM or settings for call handling. Our attorney's want the option to answer these ca...

Add AI analysis to recorded calls as well as recorded videos.

when listening to Voice mail by phone there should be a setting that we should be able to listen to newest message first Vs. oldest first

This future will improve a lot like Nextiva or other companies. When someone call Ringcentral sync with Quickbooks and Pull customer name and orde, so you can provide service better