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RingCentral Phone

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Use star code change IVR

Ability to use star codes, like *72 for example, to change IVR. would facilitate ability to do a quick swap to after hours menus without website required
Andrew Conti 10 months ago in RingCentral Phone 0 Under review

Preserve Ring Central Fax subject on the Fax sent receipt email.

Preserve Ring Central Fax subject on the Fax sent receipt email. When users send many faxes a day they would find it useful to have the subject sent with the fax to be included in the subject heading on the fax receipt. Then they know if the fax t...
Chris Horswill 10 months ago in RingCentral Phone 0 Under review

Forward Unanswered Call From Queue to External RingCentral Number in Different Account

I am looking to have a call forwarded to our corporate office (is also RingCentral, but different account) if someone at a specific location does not answer a call in a queue after a certain amount of rings, or time. As a secondary feature, to hav...
Four Points Admin 10 months ago in RingCentral Phone 1 Under review

Voice Mail - Press # for more Options - Need to upload a custom Greeting / Voice Prompt

When you are leaving a VM there is an option to press # for more options. This brings up a female voice prompt with more instructions. We would like to be able to upload our own voice prompt for this. We have paid for a Voice over actor for all me...
john bermudez 10 months ago in RingCentral Phone 1 Under review

Disable the * key press - For checking voicemail while in a queue

Currently if you are in a queue you can press * to bring up the VM pin prompt to check voice mail if you are an admin. The Problem is that when a general caller is in the queue and they press star they also get the Voice mail pin prompt. the real ...
john bermudez 10 months ago in RingCentral Phone 0 Under review

Block spam faxes

i get faxes weekly that are spam and need them to stop. I don’t need to be able to receive faxes.
Guest 10 months ago in RingCentral Phone 1 Already exists

Queue/Group Mailbox Keys

You provide us with a Mailbox for Groups/Queues, why not allow us to program a key on the phone showing when there are messages, and providing access to those messages?
James Berman 10 months ago in RingCentral Phone 1 Under review

Add functionality to call either a direct dial OR a cell # for people listed in the directory

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient
Guest 11 months ago in RingCentral Phone 1 Under review

Virtual Phone Assistant

inbound and outbound call
Guest 11 months ago in RingCentral Phone 9 Under review

Survey Phone System

survey phone system
Guest 11 months ago in RingCentral Phone 7 Under review