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RingCentral Phone

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Call forwarding using star codes

be able to forward calls automatically by dialing star codes on deskphone
Guest almost 2 years ago in RingCentral Phone 0 Under review

Multi-Language dial-by-name in the IVR Menu

We have an IVR setup where the same choices and prompts are available in 2 languages press 1 for English and press 2 for French At any time a caller can dial 9 the access the dial-by-name directory If the users presses 1, then 9 The prompt plays i...
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Filter Faxes by Number

Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically
Guest 12 months ago in RingCentral Phone 3 Under review

Transfer incoming call to colleague's voicemail using the softkey instead of their extension on a Polycom device

On a Polycom device, in addition to transferring a call to someone else's voicemail using "*0"+"extension number", we would like to be able to press "*0"+their softkey extension.
Guest about 2 years ago in RingCentral Phone 0 Under review

Auto-discard voicemails less than 5 seconds

Hi community, Newly using RC w/ Premium plan, here is my idea: Automatically discard voicemails less than 5 seconds long Good clearance of hanging messages and contagious cough. Thank you for your attention !
Guest about 2 years ago in RingCentral Phone 1 Future consideration

Allow Desktop & Mobile Ring Grouping for Call Handling & Forwarding

Right now, desktop & mobile can not be added to ring groups so it is only beneficial if you want to let it ring on desktop/mobile first for sequential or if you are using a simultaneous setup. If it can be part of a custom group you can have i...
Guest about 2 years ago in RingCentral Phone 2 Already exists

Virtual Phoneservice for Freshdesk

Integration with Freshdesk Phone Service in the Ticket System
Guest about 1 year ago in RingCentral Phone 1 Under review

Detailed Call Log Information on the Desktop app.

If I use the computer app, I want to see where the call is coming from, what extension it is coming through. For example, on my phone app there is an small circle with an i in the middle that I can click on and it says To: 864-772-3410 (me) for ex...
Guest about 1 year ago in RingCentral Phone 0 Under review

Being able to hear the phone ringing via CyberData Paging Amplifier and speaker system.

I implemented a system for a customer that would like to be able to hear his phones ring over a CyberData Paging Amplifier and speaker system. Currently, this is not a feature of the RingCentral system.
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Forward a call to another phone, but continue ringing initial phone.

Once a call gets forward to another person, the original person still has a chance to pick up the call.
Guest about 1 year ago in RingCentral Phone 0 Under review