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RingCentral Phone

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Putting RingCentral Phone Number into Private Status

We'd like to make number private so that no reporting, recording or analytics can be generated considering that calls are highly sensitive.
Guest over 1 year ago in RingCentral Phone 0 Under review

Have a setting when calls are transferred from our office phones to our personal phones, the sound (notification, ringtone) be different than our personal ringtone

If we are away from the office, and the calls transfer to our Iphones or Samsung Galaxies, for it to have a different ringtone than our regular ringtone, so we can know that this is a client calling our office, or it is our mom calling us. Make a ...
Delma Ramirez over 1 year ago in RingCentral Phone 1 Under review

Allow an account to have lines on more than one pricing plan

We have 150 phones on the Standard plan. We would like 10 of our phones to have the features from the Premium plan. Our rep tells us we would have to move all our phones to Premium to get the features that we only want on 10 phones. We would be wi...
Guest over 1 year ago in RingCentral Phone 0 Under review

Add option for internal (extension) only calling

We have a need for phones that can use the paging system and dial other extensions but would like to disable local and long distance calling
Adam Lepp over 1 year ago in RingCentral Phone 2 Already exists

Unconditional Call forwarding

If we have a Call Queue and an extension assigned to a call Queue, I have extensions that auto forward to an external non Ring Central phone number and would like to be able to make it forward with out have to answer and press 1. If we dial the ex...
Guest over 1 year ago in RingCentral Phone 1 Already exists

Break from rings between calls in call queue

To have a break between calls when working in a call queue. For example: You are working in a call queue and end a call. Another call comes in, but it doesn’t ring for you, it just rings for everyone else in the queue for30 seconds before ringing ...
Guest over 1 year ago in RingCentral Phone 0 Under review

ability to disable premium rate calls on a per user or role basis

we'd like to be able to disable premium rate calls on a per user basis, as a role permission would be fine as well.
Paul Hawkins over 1 year ago in RingCentral Phone 1 Already exists

Allow user accounts without direct numbers

Hi, we have a lot of team members who don't need their own phone number, all calls should come in via a group and the outgoing CLI should be that number as well. we don't want staff to have individual numbers at all because then they are tempted t...
Paul Hawkins over 1 year ago in RingCentral Phone 1 Under review

Custom Rule under que - option to Press 9 for phone directory

When setting a custom rule for call handling under a call queue allow one of the options to include the option for the caller to press 9 to get to the phone directory so they can leave a message in the appropriate mail box. We would like to use th...
Guest over 1 year ago in RingCentral Phone 0 Under review

click to call widget

Would like to add click to call widget.
Guest over 1 year ago in RingCentral Phone 0 Under review