RingCentral Phone

My company provides a unique number to each employee. I manage a team who regularly texts with clinical staff and patients. When a user is on vacation, I need a way to forward their calls and texts to another user so there is appropriate coverage ...

When choosing to use your personal number and not the main company number, have the option of not having the company name show up as well. I don't like to use "Blocked" as then people don't pick up, yet I occasionaly don't want people necessarily ...

Giving users the ability to dial 0 as a "shortcut" to dial the identified operator extension. Currently 0 is only useful when in an AR or VM of an extension.

Ring Central needs to figure out how to allow us to send vcards to our customers via texting and it not convert the file to a txt format on the phone that receives it. This is a must, and a reason we selected this platform, for the texting capabil...

This is a simple as it sounds, it's just so that if you are in a current call, incoming calls don't overlap the current call as this can cause at the least a hindrance as your current action with the current call has to be done all over again, and...

It does not make sense that you could program a user extension on a line key, but cannot program a Page Only extension or external phone number as a Line Key. Please fix this.

Add audio indication when user gets a call as an overflow agent. Right now only the line flashes, but having an audio indication would be helpful. A flashing only line can easily be missed

I don't want to be harassed by your account execs. Please have them stop calling me. Please make it easy for customers to unsubscribe from this "feature". Thank you!

It is helpful to obtain immediate failed confirmation reason without putting in a ticket to support to inquire why the fax failed. Many medical practices need instant reason of failed so that they may contact the office to request an alternative f...

Ability to Port Mobile Numbers to RC system instead of just landline numbers