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Transfer incoming call to colleague's voicemail using the softkey instead of their extension on a Polycom device

On a Polycom device, in addition to transferring a call to someone else's voicemail using "*0"+"extension number", we would like to be able to press "*0"+their softkey extension.
Guest almost 2 years ago in RingCentral Phone 0 Under review

To have the ability to have no Voice Mail on a call Queue line

We have set up currently a call Queue for our Consumer Lines so that we can see in our reporting if a customer presses 1 for website or orders, press 2 for product questions, etc we can see how many customers have issues in these categories and ho...
Guest almost 2 years ago in RingCentral Phone 1 Under review

Increase number of rings for Limited Extensions

No description provided
Staff Room almost 2 years ago in RingCentral Phone 1 Future consideration

Delete Call Queue Member Confirmation

No description provided
Guest almost 2 years ago in RingCentral Phone 1 Under review

Respond to call via text after voice mail

Respond to call via text after voice mail and will receive text a message to reply or send message to the caller
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Auto-discard voicemails less than 5 seconds

Hi community, Newly using RC w/ Premium plan, here is my idea: Automatically discard voicemails less than 5 seconds long Good clearance of hanging messages and contagious cough. Thank you for your attention !
Guest almost 2 years ago in RingCentral Phone 1 Future consideration

Allow Desktop & Mobile Ring Grouping for Call Handling & Forwarding

Right now, desktop & mobile can not be added to ring groups so it is only beneficial if you want to let it ring on desktop/mobile first for sequential or if you are using a simultaneous setup. If it can be part of a custom group you can have i...
Guest almost 2 years ago in RingCentral Phone 2 Already exists

Auto-text message Hotkey when a cell phone is highlighted.

I want to be able to highlight a phone number and press a hotkey to open text messages with the number already in there like how auto-dialer works when pressing F6 on a highlighted phone number. Pressing Shift-F8 currently opens a blank text messa...
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

Good afternoon, I was very happy to see that Ring Central Desktop ap fax allows me to create a custom fax cover sheet to add on all outgoing faxes processed through the desktop ap because our company is required to have a specific HIPPA statement ...
Alex McClelland almost 2 years ago in RingCentral Phone 28 Planned

I would like to add different participation codes within team for audio conferences.

We would like to have this feature for security/privacy purposes within our organization. The ability to create multiple audio conference bridges with different participation codes and assign them to different teams.
John Elias almost 2 years ago in RingCentral Phone 4 Future consideration