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RingCentral Phone

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Page Counter for Faxing

A page counter to show what page of the fax it is currently on.
Shawn Doerrer about 1 year ago in RingCentral Phone 0 Under review

Allow faxing via the RingCentral Phone app for message-only extensions

The RingCentral Phone app will allow login via a message-only extension, but there is no functionality there. Being able to send faxes would be incredibly useful. Especially if your only option to send a fax is using the print driver (only availab...
Sal Hernandez over 2 years ago in RingCentral Phone 0 Under review

Outbound Caller Name not updated with TMobile

My employee's outbound caller ID doesn't show up as Goosehead Insurance. His phone number is (817)865-1768. Please get this updated ASAP! It's showing as a law firm which is causing alot of issues with our business. Thank you!
Missy Krippel about 1 year ago in RingCentral Phone 0 Under review

Ringback Time Adjustment

We would like the ability to adjust the amount of time a parked call ringsback. Currently it is set at one minute, we would like the ability to adjust that.
Andrea Rodriguez about 1 year ago in RingCentral Phone 0 Under review

Call Queue setting options.

Add more options like Not wait or Voicemail ...When members are available, but no members answer or all members are busy or unavailable .
Rahul Khisti about 1 year ago in RingCentral Phone 0 Under review

Call Queue Pickup - Ring Time Too Long

The recent changes to Call Pickup in Queues is too long. The minimum time until you are notified that a person is in the queue is 4 Rings or 10 seconds. As with any customer service standard for phone calls, the expected answer time for a phone li...
Guest over 2 years ago in RingCentral Phone 0 Under review

Notification when a user is available for a call or transfer

A notification is sent to an end-user that has toggled this feature on from the HUD within both the RingCentral App and RingCentral Phone App (Mostly Used), the Notification is sent to an End-user when another user is available for a call or trans...
Guest over 2 years ago in RingCentral Phone 0 Under review

When making outbound call, immediately sound a tone to indicate that the call is being made and that your headset is working.

When making a call, it is not obvious that the headset is on/working until I hear the ringing. This may take 10s of seconds before you hear it, and takes longer to realize that the headset is not on. By that time the person you called may have pic...
MIKE EXT 701 over 1 year ago in RingCentral Phone 0 Under review

CNAM/CLI for all clients globally

Having your business registered on a CNAM database increases the answer rate of calls substantially and is being offered by many competitors in the UK market. This needs to be added ASAP or you'll lose clients to other services
Shahbaz Khokar over 1 year ago in RingCentral Phone 0 Under review

Make my active phone number Highly Visible inside my desktop phone application

I manage 3 different Ring Central phone numbers. Would you folks make the phone number that is active inside my desktop phone application Highly Visible at all times when I am in the desktop application? Maybe in the blue ribbon at the top.
Craig Duran over 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review