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Manual Override by Human for port out required.. Complaint filed with FCC today

Been trying for 6 weeks to port number out. I enter info from portal/my bill/account. My zip codes have not changed, but transfer fails with "invalid zip code". Repeated same steps 20X. Many hours wasted talking to RingCentral and Fi. It's a way t...
SysAscend .com about 1 month ago in RingCentral Phone 0 New

Merging app with web site

Cleaning out and organizing my faxes is quite difficult. I need the information on both the app and the website to see which ones to delete or which ones I need to handle. The app has the view eye that allows you to see the fax sent but the websit...
John Bright about 1 month ago in RingCentral Phone 0 New

Can we get supervisors notified every time a representative on their team gets a quality assurance evaluation?

Can we have our supervisors notified every time a representative on their team gets a quality assurance evaluation form delivered to them so our supervisors can coach their representatives in real time?
Michelle Markman about 1 month ago in RingCentral Phone 0 New

Local dial-in number needed for Vancouver BC

When starting a conference call, there is no dial-in number for Vancouver, BC on the drop-down list of the available numbers. The only numbers provided are for ON, AB, NS, NL, QC.
Egle Bajarunas about 2 months ago in RingCentral Phone 0 New

Poly VVX Phone Message Light should turn on with Co-Recipients

With the new Co-Recipients feature for voicemails, especially for Message-Only Extensions, it would be beneficial for RingCentral to be able to turn on the Messages Light on the Poly VVX phones. This would provide a visual indicator that a message...
Marshall Frost about 2 months ago in RingCentral Phone 0 New

Incoming Caller ID To Show The Extension Called Instead Of The Customer's Number

We have multiple store locations and sometimes our reps have to have our different extensions forwarded to their cell phones to handle calls for multiple stores. They get confused of which location was called because all of the incoming calls only...
Freedom Fun about 2 months ago in RingCentral Phone 0 New

The ability to delete inactive texts/contacts from 6+ months

So I have a BUNCH of texts from people who I haven't texted in 6+ months that are clogging up my RC Phone app. It runs so slowly and it's because I have an astronomical amount of text messages from the past in the app. I want to be able to delete ...
Rod Allred about 2 months ago in RingCentral Phone 0 New

Add Group Paging Names to Screen

I'd like to add text to the paging screen? I'd like to add the paging extensions that can be pressed. Much easier that passing out phone cheat sheets that everyone loses. Using Mitel 6940 units
Brian Jobes about 2 months ago in RingCentral Phone 0 New

Callers in a Queue Take Turns Answering Calls

Instead of the phone ringing to everyone who is listed in a queue and some people always letting others answer the phones, this new idea would cause incoming calls to rotate through callers with only one phone ringing at a time until everyone has ...
Nathaniel Morris about 2 months ago in RingCentral Phone 0 New

I would like to upload all my contacts in bulk rather than 1 at a time.

i would like to drag and drop a contacts database from excel into RingCentral. People in inspections, sales, or purchasing as well as other areas where they make numerous contacts would benefit from being able to import contacts in bulk.
Melissa Ellis about 2 months ago in RingCentral Phone 0 New