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RingCentral Phone

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configure a desktop phone to a generic user

We should be able to configure an existing phone to a generic user without any voicemail or else.. just when we call this phone number, just ringing if anybody pick up the call, the client (inside or outside) hanging up.
Guest about 1 year ago in RingCentral Phone 0 Under review

Allow Users to Update Voicemail Greeting via RingCentral Desktop App

Allow the end user to update their voicemail greeting from the app, or at least a direct link to the correct part of the portal from the app. When users are OOH they need to update their voicemail regularly, and this should be as easy as it is on ...
Matthew Lamb about 1 year ago in RingCentral Phone 0 Under review

Filter Faxes by Number

Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically
Guest about 1 year ago in RingCentral Phone 3 Under review

Virtual Phoneservice for Freshdesk

Integration with Freshdesk Phone Service in the Ticket System
Guest about 1 year ago in RingCentral Phone 1 Under review

Detailed Call Log Information on the Desktop app.

If I use the computer app, I want to see where the call is coming from, what extension it is coming through. For example, on my phone app there is an small circle with an i in the middle that I can click on and it says To: 864-772-3410 (me) for ex...
Guest about 1 year ago in RingCentral Phone 0 Under review

Forward a call to another phone, but continue ringing initial phone.

Once a call gets forward to another person, the original person still has a chance to pick up the call.
Guest about 1 year ago in RingCentral Phone 0 Under review

Customer should have the ability to whitelist country without sending CCAF

Customer should have the ability to whitelist country without sending CCAF, since not all were comfortable sharing this information
Wilhelmina Regal about 1 year ago in RingCentral Phone 0 Under review

Call Queue Enhancement

I would like to request the ability for users on active calls within a call queue to receive other calls to the call queue on both their desktop handset (Polycom VVX 350 & 450) and RC mobile/desktop app.
Guest about 1 year ago in Hardware / RingCentral Phone 0 Under review

Courtesy/Information Phone - Single Purpose

We used to have a phone in city hall that you could pick up and it would automatically call the mayor's office. This allowed them to get information. I was told this can not be done in RingCentral currently
Kenneth Martin about 1 year ago in RingCentral Phone 0 Under review

Dial by assigned number

When using the dial pad to make an outgoing call, it would be helpful to be able to dial by the data (numerical digits) that is entered into the company name or the title field. In our line of work, the contacts are created using the unit number a...
Guest about 1 year ago in RingCentral Phone 0 Under review