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RingCentral Phone

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NEED 2 FACTOR AUTHENTICATION!!

I cannot receive phone calls with this system for 2 factor login authentication. If this isn't resolved I'm going to have to go back to the landline. Every bank is now requiring 2 factor as well as many other website logins. Please support this ap...
Donna Goldthorpe over 1 year ago in RingCentral Phone 3 Needs more information

Ring Group's in the "Groups" section as an alternative to Call Queue's. Right now they only exist under the user?

Ring Central has Ring Group's under the user section which is very problematic. If a user accidentally changes their call flow via the Ring Central app or even loses power to the phone they can break the incoming call flow for a main number. Ring ...
Nactel Admin 8 months ago in RingCentral Phone 0 Under review

Auto dial operator/extension when picking up handset

It would be useful to have limited extension phone that would autodial an extension ie operator. This would be used in a lobby area where they would need to speak with an operator before entering.
Jericho Datu 8 months ago in RingCentral Phone 0 Under review

Generic Voice Message idea

allowed you to have several generic voice messages set up. For example, “I’m a management recruiter specializing in ____. I’m working on an urgent search that I’d like to discuss with you. Call me at (___) ___-____.” When you called, if the person...
Butch Sweedar 8 months ago in RingCentral Phone 0 Under review

Upload Corporate Contacts to phone

Uploading corporate contacts to the deskphone would be very beneficial, manually adding the corporate contacts from the phone is a very time consuming process. Even if we would be able to download the contact list and then upload them to the phone...
Brian Clontz 8 months ago in RingCentral Phone 0 Under review

Schedule a Beep/Bell to emit from paging devices

Want to setup paging devices to have a Bell or a beep on a schedule. This can be used to signal shift or break changes
Travis Hill over 1 year ago in RingCentral Phone 1 Under review

Schedule off hours

I would like to schedule off hours so that I don't get phone notifications when I am done for the day of work. This is something Microsoft teams does, and it is super useful. You can schedule times for when you don't want to get notifications, or ...
Dylan Tobia over 1 year ago in RingCentral Phone 1 Under review

Option to prefix voicemail when forwarding.

Need an option to prefix a voicemail when forwarding it. current options are: 1. send2. change extension3. Cancel There are times you would like to prefix a voicemail when forwarding it to a coworker so that you can add information.
John Stevens over 1 year ago in RingCentral Phone 0 Under review

Shared Phone Line For Chat Users

We have a retail store with a number of part time employees. It's imperitive to have them all on the shared chat feature (with their own names), but it's frustrating that they can't also make/receive calls from the main phone line for the store. T...
Rafi Benjamin 8 months ago in RingCentral Phone 0 Under review

Meeting option to silence the music when only the host is on a conference call

First the scenario: we are using conference phone calls during government public meetings for people who are phoning in to participate in the meeting. There could be multiple callers, which is why we are using a conference call. We want to play th...
Sanford Hess 9 months ago in RingCentral Phone 0 Under review