RingCentral Phone

We have an IVR setup where the same choices and prompts are available in 2 languages press 1 for English and press 2 for French At any time a caller can dial 9 the access the dial-by-name directory If the users presses 1, then 9 The prompt plays i...

It would be great to have the option to enable alerts for users so that if they are being call monitored by someone they hear an audible alert.

Currently, robocall blocking must be enabled one at a time for user extensions. It would be easier if this setting (and trusted numbers) could be applied through a user template to many users.

Currently most other phones that RC sells allow the option to transfer a call directly to a user's voicemail. Can we please get this support for the unify phones? This is an important feature that is used w/ presence at our company. We need to kno...

I feel this would be useful for us as we are a small company and having to search for a person just seems like an extra step for us.

We have different language queues but we can only have one Recording Notification and it is in English. It would be nice if we could customize this on a per queue level, so that callers who do not speak English understand that the call is being re...

Users typically see the opportunity to upgrade their RC desktop phone application prior to the same version MSI is available for download by IT admins. Since many users are not local admins of their machines, this causes many questions.

Currently, the call log portion of the app doesn't include calls that resulted in voicemails, even in missed calls. This seems weird. Voicemails can continue to be separated into their own section, but why cant I find the call in the "All Calls" s...

The ability to send group text messages to external receipients just like you can do with Google Voice.

On a Polycom device, in addition to transferring a call to someone else's voicemail using "*0"+"extension number", we would like to be able to press "*0"+their softkey extension.