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RingCentral Phone

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Call Transfer

Should have a way to transfer an incoming call without having to actually pick up the call
Guest almost 2 years ago in RingCentral Phone 0 Under review

Update Ringcentral user status to Busy/DoNotDisturb if Outlook status is Busy/DoNotDisturb

I have several RingCentral users in a Tech Support call queue that make frequent use of Outlook calendar meetings and Cisco Webex for remote support assistance. They are all members of a simultaneous Ringcentral call queue for tech support. If the...
Guest almost 2 years ago in RingCentral Phone 1 Under review

Sort caller ID/outbound call selections by NAME

Currently, the feature allows for sorting by number ONLY and we have 30+ numbers, so scrolling to find the appropriate name is tiresome. It would be great if the name of the number dictated the sort feature instead of smallest to largest number
Guest almost 2 years ago in RingCentral Phone 0 Under review

Allow for custom Caller ID rules to be imported via csv or CRM Integration (example Salesforce).

This would allow admins to quickly build out sets custom numbers to route calls more quickly than the one-by-one manual entry.
Guest almost 2 years ago in RingCentral Phone 0 Under review

When disable and re-enable a phone on the app, it reverts back to 4 Rings / 20 seconds.

Some of our users have multiple lines and multiple phones. Have more than 1 Polycom phone active at the same time seem to give us problems where few percent of the call gets dropped at 1 or 2 seconds. When we start disable 1 and enable the other, ...
Guest almost 2 years ago in RingCentral Phone 0 Under review

Automatic call forwarding that rotates weekly on external numbers

A feature for forwarding option which automatically rotates weekly to a list of external numbers.
Guest almost 2 years ago in RingCentral Phone 1 Under review

Font too large

The new version is way too large of font. The old version I could easily see all my favorites and teams on the side now it is way too large on the new one.
Guest almost 2 years ago in RingCentral Phone 0 Under review

International Toll-free number calling

For RingCentral to add the feature/ability to call international toll-free numbers. We have just received confirmation that this article from January 2019 is still accurate: https://support.ringcentral.com/article/11306-International-Calling-UIFN-...
Guest almost 2 years ago in RingCentral Phone 0 Under review

RingCentral Integration for Buildium

ring central integration for Buildium property management software.
Guest almost 2 years ago in RingCentral Phone 1 Under review

Set different caller ID for outbound calls using the line keys of the expansion module

The customer wanted to have the ability to set up different outbound caller ID numbers on the line keys of their expansion module for their users to be able to call out using their company numbers without having to change it on the service web.
Radney Porcioncula almost 2 years ago in RingCentral Phone 0 Under review