RingCentral Phone

When a user is routed to someone's voicemail would like the ability for user to press a number (for example, "0") to escape voicemail and return to call queue. This would allow someone to speak to another person instead of being forced to hang up ...

We use a hunt group within the Human Resources Department to answer Suez internal and external calls. We would like to employ a brief survey of questions after the call is completed to identify if their satisfaction level.

We have two company lines based on geographic region and are looking to add more territories in the future. When someone calls or texts one number, it creates confusion if we forget to change the caller ID and they get a call or text back from our...

Would helo with the produtivity. Agent doesnt have the option to decline and no delay in call being picked up.

We have two call queues that our internal help desk can be a part of. There is a feature to allow the queue members to select which queue they want to take calls for. This currently only applies to the mobile app, however my team uses the desktop ...

Allowing the dialpad window to move outside the app would allow a user to make calls easily without having to utilize as many computer resources and screen real estate. The app will already open a standalone window when a call is received, so it j...

User Roles that do not have “User Info” enabled in User Settings are unable to change their voicemail PIN. Enable user option within the voicemail box when dialing into the voicemail system

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.

A way to change the dialling code so that it appears as if you are calling from a local number each time

Hi, It would be best if the call forwarding members of another extension would have the ability to use To Voicemail when the calls ring on their RC Phone desktop app. Right now, To Voicemail option is only available if the call is to their direct ...