RingCentral Phone

When block all calls is turned on for an extension currently you are only able to add area codes and DIDs to the whitelist. This becomes an issue when the same CID is used for all devices, as allowing the CID would enable all devices to call the b...

Department drop down menu when creating a new call queue is not searchable and is not in alphabetical order.

This is a great feature that I have tried while calling other businesses. Their system answers the phone and will say "press 1 and we will text you a link to our online ordering" it could also be used for "press 2 and we will text you a link for e...

be able to forward calls automatically by dialing star codes on deskphone

Right now, desktop & mobile can not be added to ring groups so it is only beneficial if you want to let it ring on desktop/mobile first for sequential or if you are using a simultaneous setup. If it can be part of a custom group you can have i...

I implemented a system for a customer that would like to be able to hear his phones ring over a CyberData Paging Amplifier and speaker system. Currently, this is not a feature of the RingCentral system.

Was trying to setup a BCA on phone no BCA feature that is only available on desk phone it requires RC app interaction Unable to assign delegate on users on call queues

It would be nice to have the feature to prerecord messages to leave if a customers voice mail answers. With just a click of a button you could select one of the messages to be left with out having to stay on the line and record the message live

can we separate, faxes going into my voice mail box?

Customer like to create group like with button, allow user in the group press the button to warning if any emergency like a life threatening situation happens, the warning is silent, just possible turn on the light of group button, alerting other ...