RingCentral Phone

need for more than two lines per user to receive multiple calls simultaneously

We have support staff located across the United States and it would be nice to have a way to route calls if a caller calls from the western half of the US to go to western team, and calls from the eastern half of the US to go to our Eastern team.

I understand that in many instances, it is standard practice to restrict all external calls on a device. However, there are specific scenarios where blocking internal calls (excluding voicemail) becomes necessary. In such cases, there is a require...

I have several locations, I want to be able when I close one location I want to be able to forward calls to my other locations. So Ideally I want a messega to be played saying that we are closed but they are being forwarded to another location.

You should definitely have this option. Sometimes a quick thumbs up or an emoji is the fastest and best way to answer a text.

How in the (digital) world is oit not possible to see the caller ID of an incoming call, when already engaged on the phone. We could see that with our old analog Panasonic phones from the 80's, and I'm told out that RingCentral does not offer that...

To fully integrate an office with the RingCentral Teams App the Poly CCX phones should also work with Ring Central when set to the Teams Third Party App

The program does not allow for us to put the company info. in the template. I think this is a disadvantage because you are unable to say who the fax is to.

It would be great to see if someone is avoiding calls by ending the call, sending to voice mail or closing the app.

We use Yelling TP-57W phones in our office. We are having an issue, whereby when someone is on the phone and that a new call is coming, the person on the phone cannot see who else is calling. How can we make sure they do (to know if ongoing call n...