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RingCentral Phone

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Global Suppression List for SMS Messaging

We need a global suppression for text messaging. This will allow us to add users who request to never be texted by the organization.
KC Brotherton 9 months ago in RingCentral Phone 0 Under review

Export phone numbers including serial numbers for desk phone

I would like to download all the phone numbers on the account inluding the serial numbers of the desk phones. As for now, we can only download the phone numbers and the make and model of the desk phones.
Guest about 2 years ago in RingCentral Phone 2 Under review

Traditional Intercom needs to work.

Useful because it saves time. Currently, you have to dig into the Menu option, press InterCom, and then enter your extension. With a traditional intercom option, I should be able to 'buzz' the other party simply.
Guest about 2 years ago in RingCentral Phone 0 Under review

Limited Extension Continues Rings

This is a MUST, and I need it NOW, I'm in contact with support. Currently Limited extension Phone Ring only 4 time, then hang up. I'm many hundreds of then used in retirement and nursing homes. The Problem is 4 ring(20 seconds), don't Give the Res...
Ernest Mulford over 1 year ago in RingCentral Phone 1 Under review

Prompt Key Press to Receive SMS

Having the opportunity to automatically message customers with a link for an online form or giving them instant access to information on your website would be a great addition to a callers experience and an immense time saver. Removes the wait tim...
Krystal Boggs over 1 year ago in RingCentral Phone 0 Under review

Report outbound caller ID settings

There's currently no way to enforce company-wide outbound caller ID settings, and no way to report on user who, for example, have the company number set as their outbound caller ID
Chris Hall about 3 years ago in RingCentral Phone 0 Under review

Ability to whitelist a single or multiple numbers in a blocked country.

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...
Guest about 3 years ago in RingCentral Phone 1 Under review

Dial 9+number for main company Caller ID #, 8 for second caller ID #

Our old system let us dial for example: 9 plus the phone number and it would show the main company number 8 plus the number and it would show the number of another phone # on the account (e.g. the person's direct line, or just another selected num...
Guest about 3 years ago in RingCentral Phone 0 Under review

Be able to retrieve a call that was transferred

I would like to be able to pick a call back up after it's been transferred because either I hit the wrong ext or the person isn't answering their phone
Lynnette Mayberry about 3 years ago in RingCentral Phone 0 Under review

Visible Status of other Ring Central Contacts

Being able to see the status of other users would be very beneficial. Even just simple statuses like offline, online, available, away or busy would help enormously. Our old phone system let us see when other users in the system were online, availa...
Marshall Goodwin over 1 year ago in RingCentral Phone 0 Under review